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Forums - Sales Discussion - Microsoft: Over 3 million Xbox One's Sold to Consumers in 2013

LurkerJ on 07 January 2014

Massive.



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mibuokami on 07 January 2014
Munkeh111 said:
Yeah, so VGC maybe a tad under, but pretty much accurate

Well done Xbox I guess, next 9 months are the challenge before Halo shows up


*cough* Titanfall *cough*

Edits: Grats to MS, those are some nice numbers.




BMaker11 on 07 January 2014
ganoncrotch said:
DonFerrari said:
ganoncrotch said:


Well yeah it was a pretty bad hardware failure, but microsoft fully took the brunt of that failure out of their own pockets, I think they set aside something like a billion dollars to make sure their repair centers never took more than 3 weeks to get a system back up and running. I had 2 RRoD experiences and never paid a cent with the exception of 1 phone call to move my licenses to the 3rd console because there was a limit on the number of times you could shift licenses in 12 months. Compare that to a psp which just stopped working and went in the bin instead of paying 70euros to repair it... I know which one upset me more. In terms of customer service MS are pretty boss at it.


You do know how longe took MS to aknowledge the issue right? And that a lot of owners had to buy a second X360 because MS didn't assumed the fault?? And that they done it because of massive class-action lawsuit.


Well the issue came up almost instantly and the system was covered by a 12 month manufactures warrenty at least here in Ireland, before that 1 year ran out Microsoft announced that they were extending the warrenty here by 2 years to cover RRoD failures. Like I said, been there, dont that.... twice. Never paid a penny.

@bolded: did the PSP have widespread failures across the board? So much so that Sony had to acknowledge the problem and spend $1B to fix them? Did you get a warranty on your PSP when you bought it? With most electronics, there's a possibility for failure and that's why they offer extended warranties. If you don't get the warranty, you pay the cost to fix it out of pocket. Only reason you're 360s got fixed for free is because everyone's 360s were breaking and it would have been a fiasco for MS to make everyone pay to fix them

@last response: actually, although the issue did come up almost instantly in 2005, they didn't address the problems until 2007. Failure rates claimed as high as 54% and they didn't address it for 2 years. I dunno when you bought your first 360, but if you got it in 2005, the manufacturer's warranty would run out in 2006, and the problems weren't addressed until 2007. So that means there was  year where you either had to pay for the repairs or buy a new 360



DialgaMarine on 07 January 2014
Mr Puggsly said:
DialgaMarine said:
Mr Puggsly said:
DialgaMarine said:
I'd be way more inclined to believe there's 3M shipped, unless M$ just shipped that many. Every retail store I've visited in the last month has had plenty in stock, but no PS4's. It makes me interested to hear the official word from Sony.

The article clearly says over 3 million sold to consumers. It doesn't say X1 is completely sold out.

 It kindof did when M$ said the cosnole was sold out at a majority of retailers and that they were struggling to keep up supply stock.

Maybe its sold out at 51% of retailers. That's a majority.

Granted, its easy to find a X1. That should be expected given its $500. Its also a bigger success at $500 than people anticipated.

 True, but if you check every major retailer, I can almost guarentee that they'll have a good stock of XBones, so the 51% thing would still very likely be a lie. My guess is they're just constantly shoving huge stock into retailer shelves to the point where they themselves are running out, and are trying to claim that as "sold out". They did do that a lot with the 360, after all. 

I will agree that with it's price tag, it's still doing pretty well, but by comparison to PS4 with that 4.2 Million sold, the XBone is getting demolished.





0331 Happiness is a belt-fed weapon

zhao3gold on 07 January 2014
DialgaMarine said:
Mr Puggsly said:
DialgaMarine said:
Mr Puggsly said:
DialgaMarine said:
I'd be way more inclined to believe there's 3M shipped, unless M$ just shipped that many. Every retail store I've visited in the last month has had plenty in stock, but no PS4's. It makes me interested to hear the official word from Sony.

The article clearly says over 3 million sold to consumers. It doesn't say X1 is completely sold out.

 It kindof did when M$ said the cosnole was sold out at a majority of retailers and that they were struggling to keep up supply stock.

Maybe its sold out at 51% of retailers. That's a majority.

Granted, its easy to find a X1. That should be expected given its $500. Its also a bigger success at $500 than people anticipated.

 True, but if you check every major retailer, I can almost guarentee that they'll have a good stock of XBones, so the 51% thing would still very likely be a lie. My guess is they're just constantly shoving huge stock into retailer shelves to the point where they themselves are running out, and are trying to claim that as "sold out". They did do that a lot with the 360, after all. 

I will agree that with it's price tag, it's still doing pretty well, but by comparison to PS4 with that 4.2 Million sold, the XBone is getting demolished.

Since when selling 3million+ consoles is bad?

X1 is behind PS4. This is the fact and we all accept this. But trying to downplay the milestone of X1 is also quite stupid.





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DonFerrari on 07 January 2014
BMaker11 said:
ganoncrotch said:
DonFerrari said:
ganoncrotch said:


Well yeah it was a pretty bad hardware failure, but microsoft fully took the brunt of that failure out of their own pockets, I think they set aside something like a billion dollars to make sure their repair centers never took more than 3 weeks to get a system back up and running. I had 2 RRoD experiences and never paid a cent with the exception of 1 phone call to move my licenses to the 3rd console because there was a limit on the number of times you could shift licenses in 12 months. Compare that to a psp which just stopped working and went in the bin instead of paying 70euros to repair it... I know which one upset me more. In terms of customer service MS are pretty boss at it.


You do know how longe took MS to aknowledge the issue right? And that a lot of owners had to buy a second X360 because MS didn't assumed the fault?? And that they done it because of massive class-action lawsuit.


Well the issue came up almost instantly and the system was covered by a 12 month manufactures warrenty at least here in Ireland, before that 1 year ran out Microsoft announced that they were extending the warrenty here by 2 years to cover RRoD failures. Like I said, been there, dont that.... twice. Never paid a penny.

@bolded: did the PSP have widespread failures across the board? So much so that Sony had to acknowledge the problem and spend $1B to fix them? Did you get a warranty on your PSP when you bought it? With most electronics, there's a possibility for failure and that's why they offer extended warranties. If you don't get the warranty, you pay the cost to fix it out of pocket. Only reason you're 360s got fixed for free is because everyone's 360s were breaking and it would have been a fiasco for MS to make everyone pay to fix them

@last response: actually, although the issue did come up almost instantly in 2005, they didn't address the problems until 2007. Failure rates claimed as high as 54% and they didn't address it for 2 years. I dunno when you bought your first 360, but if you got it in 2005, the manufacturer's warranty would run out in 2006, and the problems weren't addressed until 2007. So that means there was  year where you either had to pay for the repairs or buy a new 360

A lot of people seem to forget or ignore that for quite sometime a lot of users were left with a brick and a cold shoulder from MS, and that RROD just got sorted because of massive class-actions that were open... it was 1B to fix the issue or a lot more in litigance and a forever goodbye in console market... just a few diehard MS fans supported this fiasco, buying 5 or 6 X360 saying it was normal and ok because Live was a Blast and PS3 a rip off.



duduspace11 "Well, since we are estimating costs, Pokemon Red/Blue did cost Nintendo about $50m to make back in 1996"

http://gamrconnect.vgchartz.com/post.php?id=8808363

Mr Puggsly: "Hehe, I said good profit. You said big profit. Frankly, not losing money is what I meant by good. Don't get hung up on semantics"

http://gamrconnect.vgchartz.com/post.php?id=9008994

Azzanation: "PS5 wouldn't sold out at launch without scalpers."

Mr Puggsly on 08 January 2014
DialgaMarine said:
Mr Puggsly said:

Maybe its sold out at 51% of retailers. That's a majority.

Granted, its easy to find a X1. That should be expected given its $500. Its also a bigger success at $500 than people anticipated.

 True, but if you check every major retailer, I can almost guarentee that they'll have a good stock of XBones, so the 51% thing would still very likely be a lie. My guess is they're just constantly shoving huge stock into retailer shelves to the point where they themselves are running out, and are trying to claim that as "sold out". They did do that a lot with the 360, after all. 

I will agree that with it's price tag, it's still doing pretty well, but by comparison to PS4 with that 4.2 Million sold, the XBone is getting demolished.

 

Their claim was it sold out at most retailers during the holidays. It should be noted... the holidays are over.

Does it matter if the X1 is being "demolished" by PS4? Is that even on topic? Sony's last console was kind of a disaster, it performed significantly worse than PS2. Good on Sony, they learned from their mistakes.



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TheSting on 08 January 2014
DonFerrari
BMaker11 said:
ganoncrotch said:
DonFerrari said:
ganoncrotch said:


Well yeah it was a pretty bad hardware failure, but microsoft fully took the brunt of that failure out of their own pockets, I think they set aside something like a billion dollars to make sure their repair centers never took more than 3 weeks to get a system back up and running. I had 2 RRoD experiences and never paid a cent with the exception of 1 phone call to move my licenses to the 3rd console because there was a limit on the number of times you could shift licenses in 12 months. Compare that to a psp which just stopped working and went in the bin instead of paying 70euros to repair it... I know which one upset me more. In terms of customer service MS are pretty boss at it.


You do know how longe took MS to aknowledge the issue right? And that a lot of owners had to buy a second X360 because MS didn't assumed the fault?? And that they done it because of massive class-action lawsuit.


Well the issue came up almost instantly and the system was covered by a 12 month manufactures warrenty at least here in Ireland, before that 1 year ran out Microsoft announced that they were extending the warrenty here by 2 years to cover RRoD failures. Like I said, been there, dont that.... twice. Never paid a penny.

@bolded: did the PSP have widespread failures across the board? So much so that Sony had to acknowledge the problem and spend $1B to fix them? Did you get a warranty on your PSP when you bought it? With most electronics, there's a possibility for failure and that's why they offer extended warranties. If you don't get the warranty, you pay the cost to fix it out of pocket. Only reason you're 360s got fixed for free is because everyone's 360s were breaking and it would have been a fiasco for MS to make everyone pay to fix them

@last response: actually, although the issue did come up almost instantly in 2005, they didn't address the problems until 2007. Failure rates claimed as high as 54% and they didn't address it for 2 years. I dunno when you bought your first 360, but if you got it in 2005, the manufacturer's warranty would run out in 2006, and the problems weren't addressed until 2007. So that means there was  year where you either had to pay for the repairs or buy a new 360

A lot of people seem to forget or ignore that for quite sometime a lot of users were left with a brick and a cold shoulder from MS, and that RROD just got sorted because of massive class-actions that were open... it was 1B to fix the issue or a lot more in litigance and a forever goodbye in console market... just a few diehard MS fans supported this fiasco, buying 5 or 6 X360 saying it was normal and ok because Live was a Blast and PS3 a rip off.


 A lot of people also forgot about the Disc error that plagued the Ps2 also. Where discs were not getting read any longer and people were buying new consoles. There was no free repair at all. Almost like it never happened. Think it was doing it on the original Ps also IIRC definitely on the 2.



DonFerrari on 10 January 2014
TheSting said:
DonFerrari
BMaker11 said:
ganoncrotch said:
DonFerrari said:
ganoncrotch said:


Well yeah it was a pretty bad hardware failure, but microsoft fully took the brunt of that failure out of their own pockets, I think they set aside something like a billion dollars to make sure their repair centers never took more than 3 weeks to get a system back up and running. I had 2 RRoD experiences and never paid a cent with the exception of 1 phone call to move my licenses to the 3rd console because there was a limit on the number of times you could shift licenses in 12 months. Compare that to a psp which just stopped working and went in the bin instead of paying 70euros to repair it... I know which one upset me more. In terms of customer service MS are pretty boss at it.


You do know how longe took MS to aknowledge the issue right? And that a lot of owners had to buy a second X360 because MS didn't assumed the fault?? And that they done it because of massive class-action lawsuit.


Well the issue came up almost instantly and the system was covered by a 12 month manufactures warrenty at least here in Ireland, before that 1 year ran out Microsoft announced that they were extending the warrenty here by 2 years to cover RRoD failures. Like I said, been there, dont that.... twice. Never paid a penny.

@bolded: did the PSP have widespread failures across the board? So much so that Sony had to acknowledge the problem and spend $1B to fix them? Did you get a warranty on your PSP when you bought it? With most electronics, there's a possibility for failure and that's why they offer extended warranties. If you don't get the warranty, you pay the cost to fix it out of pocket. Only reason you're 360s got fixed for free is because everyone's 360s were breaking and it would have been a fiasco for MS to make everyone pay to fix them

@last response: actually, although the issue did come up almost instantly in 2005, they didn't address the problems until 2007. Failure rates claimed as high as 54% and they didn't address it for 2 years. I dunno when you bought your first 360, but if you got it in 2005, the manufacturer's warranty would run out in 2006, and the problems weren't addressed until 2007. So that means there was  year where you either had to pay for the repairs or buy a new 360

A lot of people seem to forget or ignore that for quite sometime a lot of users were left with a brick and a cold shoulder from MS, and that RROD just got sorted because of massive class-actions that were open... it was 1B to fix the issue or a lot more in litigance and a forever goodbye in console market... just a few diehard MS fans supported this fiasco, buying 5 or 6 X360 saying it was normal and ok because Live was a Blast and PS3 a rip off.


 A lot of people also forgot about the Disc error that plagued the Ps2 also. Where discs were not getting read any longer and people were buying new consoles. There was no free repair at all. Almost like it never happened. Think it was doing it on the original Ps also IIRC definitely on the 2.

And you have 2 options, the problem wasn't spread enough (WITHIN ACCEPTABLE FAILURE RATE) or all PS fans are sheep and wouldn't hold Sony responsible... one is a lot more possible than the others, I think you can figure it out.



duduspace11 "Well, since we are estimating costs, Pokemon Red/Blue did cost Nintendo about $50m to make back in 1996"

http://gamrconnect.vgchartz.com/post.php?id=8808363

Mr Puggsly: "Hehe, I said good profit. You said big profit. Frankly, not losing money is what I meant by good. Don't get hung up on semantics"

http://gamrconnect.vgchartz.com/post.php?id=9008994

Azzanation: "PS5 wouldn't sold out at launch without scalpers."

S.T.A.G.E. on 10 January 2014

Yep, it was mostly  America im sure. The Xbox speaks to the heart of the competitive gamer and everyone knows the most competitive console is the Xbox. Lets see how they do when Sony launches in Japan. Congrats to them. Microsoft is smart they know in order to stay close with Sony in sales they have to front load all their sales in America.