Sad that the posts in here are just blowing off a valid complaint with knee-jerk defense.

There's an actual discussion to be had here about the lack of digital refunds on all three consoles. (afaik all 3).

It's shit, and Nintendo along with the other two are at fault.

Edit: Microsoft and PlayStatoin actually do offer refund policies I wasn't aware of, though PlayStation's policy is still bad.

Good

Steam - Refund any game within 2 weeks of purchase and under 2 hours played.
Origin - Refund any game within 24 hours of first launch or within 2 weeks of purchase.
Epic Game Store - Refund any game within 2 weeks of purchase and under 2 hours played.
Microsoft - Refund any game within 2 weeks of purchase and under 2 hours played.
GOG - full refund up to 30 days after purchasing a product, even if you downloaded, launched, and played it.
Stadia - You can request a refund within 14 days of your purchase if there is less than 2 hours of play time

Bad

Uplay - Refund within 2 weeks if game not accessed.
Sony - Refund within 2 weeks if game not accessed.

Terrible

Nintendo - "We are unable to provide refunds or exchanges for mistaken purchases, and/or if you don't like the game."

When EA have a more consumer friendly policy than you, you know something is very wrong.

Sounds like you bought a Lite instead of the proper Switch. Upgrade and play local multiplayer. You should have bought Mario Kart instead of NSMBUD.

I suppose this is the centre of the issue for digital games. In most marketplaces you can return a product that doesn't suit you. Partly that exists because having a good reputation (like with TagHeuer watches, for instance) for returns and replacements you get loyalty and brand image. But for the most part that exists due to legislation. 

That legislation makes possible a world where idiots like me can (just the other week) buy a set of Torx screwdrivers for electronics repairs mistakenly believing T8 and T8H to be the same, sending those bad boys straight back and ordering the one I needed. It's a political thing for sure, so doesn't belong here, but even those who disagree with this legislation imposing extra costs on companies tend to accept that consumer protection boosts demand and leads to better functioning markets which companies then benefit from. (Or at the very least, good legislation tries to do so).

And yes I agree Nintendo games are great that's why I spent £300 on the store since corona

Mario Maker 2

The toxicity in here is through the roof.

How surprising.

Yeah I did. I wanted the new proper switch with the upgraded battery but there were none left when I got mine back in March, and the prices had been bid up to £400 (they're back to £270 now). (edit: even with the proper one we'd still be stuck bc. we're not in the same location - otherwise you can actually system link the switch lites over LAN or whatever)

We were actually deciding between Mario Kart, Mario Bros U Deluxe or Super Mario Odyssey.

I was going to suggest buying an extra joycon or mayflash adapter and sitting her on your knee but that isn't going to work. The only solution now is to get married and exchange 2 x Lites for a proper one and use any profit to buy Mario Kart or 2 extra joycons for the kids. You can thank me later.

We need to stop defending these companies that don't care about you.

He had reason to believe it was online due to it saying 'online enabled' and 'play anytime with anyone' He had the game loaded for 3 minutes which they can see on their metric. How hard is it to refund a game that they didn't even play?

I literally don't understand why people fight so hard to defend corporations. This is a terrible practice and service, and all 3 of the big console makers are guilty of these awful policies.

Hadnt played Mike Tysons Punch-Out!! for a long time. Thought I might get to Soda Popinski. Beat the game. 14-0 KO.

I know this has nothing to do with the thread, but I wanted you all to know.