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Forums - PC Discussion - What is so bad about EA's Origin?

Special deal on Origin: Mass Effect 1+2 now 20 Euro

Steam at the same time: Mass Effect 1+2 now 10 Euro



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Many things:

  • Awful DRM
  • Abysmal customer service
  • Much higher prices than Steam
  • Region-locked sales
  • Launching games through web browsers (seriously).

And yet, I would be fine with all of this, if EA weren't forcing me to use their crappy service to play Mass Effect 3. They can make as terrible a service as they like, but giving themselves exclusive games is spiteful and stupid (they will lose a great many sales by not putting it on Steam, many of them to piracy).



(Former) Lead Moderator and (Eternal) VGC Detective

Personally, I just don't see the point of Origin as an end user.

I understand why EA set it up on the other hand. They don't want to give sales to Valve through Steam and would rather eliminate the middle man and sell their games via DD directly from their own servers for maximum profits. And in all fairness, who wouldn't? Considering EA owns/publishes quite a few major franchises I'm sure they'd just as soon keep as much of that revenue to themselves.

As for why I don't like Origin as a user, again it feels completely unnecessary. Since it only covers EA games, it's always going to be limited as a service which I'm using here as a term by the loosest possible definition. For the most part, it feels more like a form of DRM even though it is more comparable to Steam (which many claim is nothing but the *ultimate* DRM).



Kantor said:

Many things:

  • Awful DRM
  • Abysmal customer service
  • Much higher prices than Steam
  • Region-locked sales
  • Launching games through web browsers (seriously).

And yet, I would be fine with all of this, if EA weren't forcing me to use their crappy service to play Mass Effect 3. They can make as terrible a service as they like, but giving themselves exclusive games is spiteful and stupid (they will lose a great many sales by not putting it on Steam, many of them to piracy).

I particularly didn't like the game launching through browser either. The first time I launched BF3 my first thought was "wait, are you f***ing kidding me?" 

I should add though that it only launches through Internet Explorer when you're connected online. Origin does have an offline mode that goes straight to your game instead. Of course I'm guessing like 90+% of anyone playing BF3 is doing so for the online. 

As far as I know, Steam also has region-locked sales. My only experience was when I tried to buy a game on my account while I was in Canada, and the order wouldn't process. That was back in 2008 so maybe now you can buy games through Steam when you're out of the account's country of origin, I don't know. 

Pricing depends. As a new service, it's somewhat expected. Plus they don't have any old games, which are typically the ones practically being given away on Steam when they have their sales. In the futue, I'd expect Origin to match the prices of any game being offered on Steam if they don't want to lose sales. Over the holidays I picked up Arkham City for $25 and BF3 for either $30 or $40; I forget, but they do have sales. Alice was $10 I think. 



greenmedic88 said:
Personally, I just don't see the point of Origin as an end user.

I understand why EA set it up on the other hand. They don't want to give sales to Valve through Steam and would rather eliminate the middle man and sell their games via DD directly from their own servers for maximum profits. And in all fairness, who wouldn't? Considering EA owns/publishes quite a few major franchises I'm sure they'd just as soon keep as much of that revenue to themselves.

As for why I don't like Origin as a user, again it feels completely unnecessary. Since it only covers EA games, it's always going to be limited as a service which I'm using here as a term by the loosest possible definition. For the most part, it feels more like a form of DRM even though it is more comparable to Steam (which many claim is nothing but the *ultimate* DRM).


That's not true.



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A unified service like Steam and Game for Windows Live can work (at least in principle) but a service that is tied to just one publisher can not work. EA is a big publisher but they still dont have enuff games for a customer to be bothered to make an account.



Barozi said:
greenmedic88 said:
Personally, I just don't see the point of Origin as an end user.

I understand why EA set it up on the other hand. They don't want to give sales to Valve through Steam and would rather eliminate the middle man and sell their games via DD directly from their own servers for maximum profits. And in all fairness, who wouldn't? Considering EA owns/publishes quite a few major franchises I'm sure they'd just as soon keep as much of that revenue to themselves.

As for why I don't like Origin as a user, again it feels completely unnecessary. Since it only covers EA games, it's always going to be limited as a service which I'm using here as a term by the loosest possible definition. For the most part, it feels more like a form of DRM even though it is more comparable to Steam (which many claim is nothing but the *ultimate* DRM).


That's not true.

Although it's true that Origin doesn't only cover EA games, it has a much smaller library than Steam.



(Former) Lead Moderator and (Eternal) VGC Detective

What's so bad about it? It has yet to produce one positive quality where it matches, let alone beats, other services similar to it. The Origin system actually works so badly that I simply cannot play a game that I absolutely love simply because it almost never works properly.

Kantor summed it up nicely.



I'm not sure how I feel about it. I don't like it, I hated steam when it first came out.
Steam is better.

But, at the same time, it's silly to think that EA shouldn't try to create a service to compete with steam.
They should do a better job with it.  The 2 services on the computer doesn't really bother me more than the requirenment to have a propriety program (steam or origin), because you can just turn it off.

I'd rather play mass effect 3 with origin, than not play ME3 at all on PC. And I think that's what EA's counting on.

 I'd have originally much rather played Half Life 2 without steam. Obviously it worked great for valve, EA is trying, and so far not doing a great job. 

I think it gets extra hate because it's EA.



Kantor said:
Barozi said:
greenmedic88 said:
Personally, I just don't see the point of Origin as an end user.

I understand why EA set it up on the other hand. They don't want to give sales to Valve through Steam and would rather eliminate the middle man and sell their games via DD directly from their own servers for maximum profits. And in all fairness, who wouldn't? Considering EA owns/publishes quite a few major franchises I'm sure they'd just as soon keep as much of that revenue to themselves.

As for why I don't like Origin as a user, again it feels completely unnecessary. Since it only covers EA games, it's always going to be limited as a service which I'm using here as a term by the loosest possible definition. For the most part, it feels more like a form of DRM even though it is more comparable to Steam (which many claim is nothing but the *ultimate* DRM).


That's not true.

Although it's true that Origin doesn't only cover EA games, it has a much smaller library than Steam.

Obviously yeah, but they just added games from a few other publishers.
http://www.joystiq.com/2012/01/24/ea-adds-cd-projekt-red-paradox-and-nine-other-publishers-to-or/
http://www.joystiq.com/2011/10/27/ea-adds-warner-bros-capcom-and-thq-to-origin/

Sure they will add some more soon.