Many things:
- Awful DRM
- Abysmal customer service
- Much higher prices than Steam
- Region-locked sales
- Launching games through web browsers (seriously).
And yet, I would be fine with all of this, if EA weren't forcing me to use their crappy service to play Mass Effect 3. They can make as terrible a service as they like, but giving themselves exclusive games is spiteful and stupid (they will lose a great many sales by not putting it on Steam, many of them to piracy).







