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Forums - Microsoft - Gamepass is profitable

smroadkill15 said:
Mnementh said:

It's rather that Satya Nadella doesn't care about gaming. Xbox downfall is the acquisition of Activision, because CoD is a profit monster, which makes the people at MS wonder: why support games that have 5% profit, if there is one that has 15% (or whatever are the numbers).

Gamepass is profitable and sustainable. It is just not as crazy money generating. Instead MS wants to bet everything on AI.

While I understand why some may not be happy with the ABK merger completely shifting Xbox's strategy, I believe there was a very real possibility of Xbox being shut down or sold if the ABK merger didn't go through. We already know Sayta was wanting to pull the plug on several occasions. It might be why Phil and all the team were so insisten on getting the acquisition through. 

Quite possible. But the transformation of Xbox also doesn't feel healthy. For a time it looked like Xbox could have a great mix of smaller and bigger developers and games and offer them a stable environment. At this point nothing is stable. And I don't see why, as the department itself is sustaining itself. But MS wants explosive growth and domination of markets, not just existing.



3DS-FC: 4511-1768-7903 (Mii-Name: Mnementh), Nintendo-Network-ID: Mnementh, Switch: SW-7706-3819-9381 (Mnementh)

my greatest games: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

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These stories are really not very significant. The important question is whether or not Microsoft is making more money with game pass than they would without it. And this would be very difficult to quantify. Microsoft has changed a lot since they launched game pass, so we don't have past results to look at. We would just have to estimate what things would look like if the service disappeared tomorrow.



Otter said:
SvennoJ said:

For how much longer though. Gamepass has benefited immensely from the back catalog, games that had already paid for themselves and went on gamepass for some extra revenue.

That back catalog is only getting older and further exhausted. We see it in the rising prices for gamepass. Where it will balance out remains to be seen. Fact is the 69 billion acquisition isn't providing the boost to gamepass that MS wanted. Continued layoffs and publishing games on competing platforms shows that. 

And the ultimate problem with MS is, it's not sustainable for MS if it's not growing fast enough. They simply pivot to something else, which is AI today.

I think it's a fair question to ask but it's also very separate from the layoffs. If Gamepass was majority driven by back catalogue I think we would start to see the dip now, 5 years into the gen but it seems clear new game releases are preventing that. PC growth is the highest it's been in the last year and Doom, Elder scrolls, Indiana Jones and COD in the last months are likely the cause.

When Sony closed Evolution, Japan studios, Firewall studios etc you don't suddenly question the sustainability of their whole game development division when they're clearly having success and growing teams elsewhere.

For me, this is the biggest misreading of this recent rounds of layoff. Everyone is talking gamepass like the vast majority of MS' 9000 cuts were game related, and that those that were game related belonged to teams which recently had big gamepass releases.

Gamepass doesnt magically make Perfect Darks' 8 year Dev Cycle healthy, it doesn't make Everwilds absense for sfor 5 years explainable... There's clearly been a lot of mismanagement at Xbox and it is not at all related to gamepass. MS cutting the weak links in favour of AI or other technology is not a gamepass specific issue imo but everyone is treating it like it is, mostly because of the words of one developer who has no insight into the topic.

"Everyone is talking gamepass like the vast majority of MS' 9000 cuts were game related"

Percentage wise they were. Less than half were reported to be gaming related while the gaming division is
Gamepass is not the main reason but has eroded the value of games, just like deep Steam sales. And MS has admitted that Gamepass day 1 titles are bad for revenue, hence launching them on other platforms to compensate.

The focus on growth and profitability, acquisitions etc, which are in part to drag Gamepass to 100 million+ subscribers, is the problem.

https://www.eurogamer.net/xboxs-absent-landord-execs-are-only-part-of-a-much-bigger-problem

These are not cursed projects or impossible ideas, nor wild, incompetent, untamable studios. They're games being made by people who are profoundly experienced and in many cases genuinely revered. Gregg Mayles, Rare's longest-serving developer, out in the latest bloodbath, had been there since 1989, joining the studio at 18 years old. Matt Firor, also gone - reportedly in protest at his team's widely-praised project getting canned - founded Zenimax Online Studios and had been there as its head for 18 years, overseeing the incredibly rare feat of running an actually successful MMO into 2025 with conviction and vision. These are instead creative projects that hit obstacles - maybe impassable obstacles - and were then simply left to continue banging their heads against them while their supposed custodians and ultimate bosses were busy buying more studios, turning the video game funding model on its head, and fighting the FTC, EU, and Competition Markets Authority to assemble their industry-gobbling megapublisher.

And the likes of Everwild sting, too, because this has happened before. In fact it's not just happened before, it's happened before that too! To the point where I've already done the article going "this has happened before" just last year. The echoes thrown up by the nightmare at Rare and co. here in 2025 harken back to fellow British development institution Lionhead, of course (via Arkane Austin, Tango Gameworks and the many more inbetween). A closure that happened in 2016, two years after Everwild's development got started and a year before it was revealed. Phil Spencer was there, at Lionhead, in 2014. He was part of Xbox's senior team when it was shuttered. That was his big lesson. The one do-over. The tortuous but, they say, necessary call that led he and Sarah Bond put out a video vowing never again.

Now, not just Firor and Mayles, or the Romeros, or even the old experts of Lionhead are out of a job. It's hundreds and hundreds more, career professionals from Zenimax, King, The Initiative, Turn 10, Blizzard, Halo Studios, Bethesda Softworks, Raven Software, Sledgehammer Games, High Moon Studios, Infinity Ward, Demonware and probably more. Those on top of Microsoft and Xbox's hefty share of the more than 17,000 developers laid off last year, the 8,000 the year before and 7,000 the year before that who are all out too.

When developers of conviction and expertise leave, at this extraordinary scale, video games only get worse.



And yes when Sony closed Evolution Studios, Japan studios and Firewall I did question the sustainability of Playstation as a platform for creativity. And we can see it now, where are the 1st party games that try new or lesser main stream things. As well as completely ignoring PSVR2 now, not even bothering to bring the greats of PSVR1 over. Oh can't, the studios are closed :(

Nintendo seems the only one left that holds on to talent, rather than exploit while waving the axe in hand if they stumble.


Actually VR works as a good analogy. The same reason why Sony ignores VR (It would only be 3-4% of their market looking at RE4 remake PSVR2/PS5 numbers) becomes more and more relevant to XBox (only 8% of MS revenue for quarter ending March 2025). It's a side business as XBox and Gamepass are failing to become the big earners shareholders want. 

Of course all this could have happened without Gamepass as well, but it's sure not helping / not the savior of XBox.



SvennoJ said:
Otter said:

"Everyone is talking gamepass like the vast majority of MS' 9000 cuts were game related"

Percentage wise they were. Less than half were reported to be gaming related while the gaming division is
Gamepass is not the main reason but has eroded the value of games, just like deep Steam sales. And MS has admitted that Gamepass day 1 titles are bad for revenue, hence launching them on other platforms to compensate.

The focus on growth and profitability, acquisitions etc, which are in part to drag Gamepass to 100 million+ subscribers, is the problem.

https://www.eurogamer.net/xboxs-absent-landord-execs-are-only-part-of-a-much-bigger-problem

These are not cursed projects or impossible ideas, nor wild, incompetent, untamable studios. They're games being made by people who are profoundly experienced and in many cases genuinely revered. Gregg Mayles, Rare's longest-serving developer, out in the latest bloodbath, had been there since 1989, joining the studio at 18 years old. Matt Firor, also gone - reportedly in protest at his team's widely-praised project getting canned - founded Zenimax Online Studios and had been there as its head for 18 years, overseeing the incredibly rare feat of running an actually successful MMO into 2025 with conviction and vision. These are instead creative projects that hit obstacles - maybe impassable obstacles - and were then simply left to continue banging their heads against them while their supposed custodians and ultimate bosses were busy buying more studios, turning the video game funding model on its head, and fighting the FTC, EU, and Competition Markets Authority to assemble their industry-gobbling megapublisher.

And the likes of Everwild sting, too, because this has happened before. In fact it's not just happened before, it's happened before that too! To the point where I've already done the article going "this has happened before" just last year. The echoes thrown up by the nightmare at Rare and co. here in 2025 harken back to fellow British development institution Lionhead, of course (via Arkane Austin, Tango Gameworks and the many more inbetween). A closure that happened in 2016, two years after Everwild's development got started and a year before it was revealed. Phil Spencer was there, at Lionhead, in 2014. He was part of Xbox's senior team when it was shuttered. That was his big lesson. The one do-over. The tortuous but, they say, necessary call that led he and Sarah Bond put out a video vowing never again.

Now, not just Firor and Mayles, or the Romeros, or even the old experts of Lionhead are out of a job. It's hundreds and hundreds more, career professionals from Zenimax, King, The Initiative, Turn 10, Blizzard, Halo Studios, Bethesda Softworks, Raven Software, Sledgehammer Games, High Moon Studios, Infinity Ward, Demonware and probably more. Those on top of Microsoft and Xbox's hefty share of the more than 17,000 developers laid off last year, the 8,000 the year before and 7,000 the year before that who are all out too.

When developers of conviction and expertise leave, at this extraordinary scale, video games only get worse.



And yes when Sony closed Evolution Studios, Japan studios and Firewall I did question the sustainability of Playstation as a platform for creativity. And we can see it now, where are the 1st party games that try new or lesser main stream things. As well as completely ignoring PSVR2 now, not even bothering to bring the greats of PSVR1 over. Oh can't, the studios are closed :(

Nintendo seems the only one left that holds on to talent, rather than exploit while waving the axe in hand if they stumble.


Actually VR works as a good analogy. The same reason why Sony ignores VR (It would only be 3-4% of their market looking at RE4 remake PSVR2/PS5 numbers) becomes more and more relevant to XBox (only 8% of MS revenue for quarter ending March 2025). It's a side business as XBox and Gamepass are failing to become the big earners shareholders want. 

Of course all this could have happened without Gamepass as well, but it's sure not helping / not the savior of XBox.

I feel like people who are pointing at gamepass forgot where Xbox was last generation... 

MS wasn't going to justify or sustain huge investments in modern day first party exclusives with a dwindling <50m userbase who have a predominant preference for online shooters and 3rd party offerings.

Without gamepass there would be no competitive edge to Xbox the last decade, there would be even less first party development & way less investment overall. You would still have a dwindling <50m userbase but it would likely be even smaller, as the limited exclusives Xbox has would not be packaged in such an attractive deal. So you have an even small userbase and yet still ever increasing game budgets. Xbox would absolutely need to put their games on other platforms.

Accountability means you can't just blame gamepass for people not doing their jobs properly. The "supposed custodians" of these mismanaged projects have all the autonomy to put good management in place but Xbox was not built on that principle. Projects like the Initiative failed because Xbox did not put importance in management not because the Activision acquisitions meant they could not manage.

It would be like blaming live service games for Sony failing with Concord instead of blaming Sony for not identify what makes a promising GAAS in a saturated market. Gamepass is being used to explain away 15 years of bad Xbox management.

I won't argue gamepass was that best innovation they could offer but it clearly gave them a competitive edge and kept them in the market where they otherwise lacked any meaningful recent software output.

If you removed the recent acquisitions and looked at Xbox's output of big hitters since the series X/S Launched you are essentially left with Halo Infinite & Forza Horizon .. It's not a reasonable assessment to even suspect that a quarter of the revenue Gamepass has generated would somehow be replaced by premium sales of the meager 2-3 games from Xbox's slim 1st party  line up. Gamepass was a lifeline,  They'd honestly be doomed without it making their offerings more attractive.

The question should be how did their output become so bad that they needed to buy the likes of Activision & Bethesda to make themselves look worthwhile to stakeholders. Gamepass is not the culprit, It's the consequence.



Otter said:
SvennoJ said:

"Everyone is talking gamepass like the vast majority of MS' 9000 cuts were game related"

Percentage wise they were. Less than half were reported to be gaming related while the gaming division is
Gamepass is not the main reason but has eroded the value of games, just like deep Steam sales. And MS has admitted that Gamepass day 1 titles are bad for revenue, hence launching them on other platforms to compensate.

The focus on growth and profitability, acquisitions etc, which are in part to drag Gamepass to 100 million+ subscribers, is the problem.

https://www.eurogamer.net/xboxs-absent-landord-execs-are-only-part-of-a-much-bigger-problem

These are not cursed projects or impossible ideas, nor wild, incompetent, untamable studios. They're games being made by people who are profoundly experienced and in many cases genuinely revered. Gregg Mayles, Rare's longest-serving developer, out in the latest bloodbath, had been there since 1989, joining the studio at 18 years old. Matt Firor, also gone - reportedly in protest at his team's widely-praised project getting canned - founded Zenimax Online Studios and had been there as its head for 18 years, overseeing the incredibly rare feat of running an actually successful MMO into 2025 with conviction and vision. These are instead creative projects that hit obstacles - maybe impassable obstacles - and were then simply left to continue banging their heads against them while their supposed custodians and ultimate bosses were busy buying more studios, turning the video game funding model on its head, and fighting the FTC, EU, and Competition Markets Authority to assemble their industry-gobbling megapublisher.

And the likes of Everwild sting, too, because this has happened before. In fact it's not just happened before, it's happened before that too! To the point where I've already done the article going "this has happened before" just last year. The echoes thrown up by the nightmare at Rare and co. here in 2025 harken back to fellow British development institution Lionhead, of course (via Arkane Austin, Tango Gameworks and the many more inbetween). A closure that happened in 2016, two years after Everwild's development got started and a year before it was revealed. Phil Spencer was there, at Lionhead, in 2014. He was part of Xbox's senior team when it was shuttered. That was his big lesson. The one do-over. The tortuous but, they say, necessary call that led he and Sarah Bond put out a video vowing never again.

Now, not just Firor and Mayles, or the Romeros, or even the old experts of Lionhead are out of a job. It's hundreds and hundreds more, career professionals from Zenimax, King, The Initiative, Turn 10, Blizzard, Halo Studios, Bethesda Softworks, Raven Software, Sledgehammer Games, High Moon Studios, Infinity Ward, Demonware and probably more. Those on top of Microsoft and Xbox's hefty share of the more than 17,000 developers laid off last year, the 8,000 the year before and 7,000 the year before that who are all out too.

When developers of conviction and expertise leave, at this extraordinary scale, video games only get worse.



And yes when Sony closed Evolution Studios, Japan studios and Firewall I did question the sustainability of Playstation as a platform for creativity. And we can see it now, where are the 1st party games that try new or lesser main stream things. As well as completely ignoring PSVR2 now, not even bothering to bring the greats of PSVR1 over. Oh can't, the studios are closed :(

Nintendo seems the only one left that holds on to talent, rather than exploit while waving the axe in hand if they stumble.


Actually VR works as a good analogy. The same reason why Sony ignores VR (It would only be 3-4% of their market looking at RE4 remake PSVR2/PS5 numbers) becomes more and more relevant to XBox (only 8% of MS revenue for quarter ending March 2025). It's a side business as XBox and Gamepass are failing to become the big earners shareholders want. 

Of course all this could have happened without Gamepass as well, but it's sure not helping / not the savior of XBox.

I feel like people who are pointing at gamepass forgot where Xbox was last generation... 

MS wasn't going to justify or sustain huge investments in modern day first party exclusives with a dwindling <50m userbase who have a predominant preference for online shooters and 3rd party offerings.

Without gamepass there would be no competitive edge to Xbox the last decade, there would be even less first party development & way less investment overall. You would still have a dwindling <50m userbase but it would likely be even smaller, as the limited exclusives Xbox has would not be packaged in such an attractive deal. So you have an even small userbase and yet still ever increasing game budgets. Xbox would absolutely need to put their games on other platforms.

Accountability means you can't just blame gamepass for people not doing their jobs properly. The "supposed custodians" of these mismanaged projects have all the autonomy to put good management in place but Xbox was not built on that principle. Projects like the Initiative failed because Xbox did not put importance in management not because the Activision acquisitions meant they could not manage.

It would be like blaming live service games for Sony failing with Concord instead of blaming Sony for not identify what makes a promising GAAS in a saturated market. Gamepass is being used to explain away 15 years of bad Xbox management.

I won't argue gamepass was that best innovation they could offer but it clearly gave them a competitive edge and kept them in the market where they otherwise lacked any meaningful recent software output.

If you removed the recent acquisitions and looked at Xbox's output of big hitters since the series X/S Launched you are essentially left with Halo Infinite & Forza Horizon .. It's not a reasonable assessment to even suspect that a quarter of the revenue Gamepass has generated would somehow be replaced by premium sales of the meager 2-3 games from Xbox's slim 1st party  line up. Gamepass was a lifeline,  They'd honestly be doomed without it making their offerings more attractive.

The question should be how did their output become so bad that they needed to buy the likes of Activision & Bethesda to make themselves look worthwhile to stakeholders. Gamepass is not the culprit, It's the consequence.

I do agree with this. Without 'inventing' Gamepass, the Xbox1 era would have been even worse.

Since then one could say MS has been A-B testing Gamepass/Xbox to see what works to grow or make it more profitable. At least if viewed from a positive angle. From a negative angle, it's trowing things at the wall and see what sticks.

1) In a time of few 1st parties, offer money for 3th parties to enter the GP service.

2) Buy Studio's to buy content.

3) Buy even more Studio's to buy content.

4) Offer 1st party on PS and Nint

5) Close studio's

6) Introduce Tiers with first day releases only at the higher tiers 

7) Everything is an Xbox.

8) Close more studios

Anyone's guess what happens next, but I don't think we've seen the last of changes. 



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Otter said:

The question should be how did their output become so bad that they needed to buy the likes of Activision & Bethesda to make themselves look worthwhile to stakeholders. Gamepass is not the culprit, It's the consequence.

Yeah, this is my feeling exactly. People like to complain about Gamepass, but in reality it is possibly the least rotten thing at Xbox. I really like the output of Obsidian, but again this is an acquisition. And I am not sure if Obsidian (and inXile and DoubleFine, which IMHO are the best Xbox studios) can keep their creatives secure enough to focus on creativity, if MS shows more and more that at any point they could lose their jobs. That may impact the output of these studios in the future, even if they so far mostly exempt of the layoff rounds.

Last edited by Mnementh - on 09 July 2025

3DS-FC: 4511-1768-7903 (Mii-Name: Mnementh), Nintendo-Network-ID: Mnementh, Switch: SW-7706-3819-9381 (Mnementh)

my greatest games: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

10 years greatest game event!

bets: [peak year] [+], [1], [2], [3], [4]

Otter said:

I feel like people who are pointing at gamepass forgot where Xbox was last generation... 

MS wasn't going to justify or sustain huge investments in modern day first party exclusives with a dwindling 50m userbase who have a predominant preference for online shooters and 3rd party offerings.

Without gamepass there would be no competitive edge to Xbox the last decade, there would be even less first party development & way less investment overall. You would still have a dwindling <50m userbase but it would likely be even smaller, as the limited exclusives Xbox has would not be packaged in such an attractive deal. So you have an even small userbase and yet still ever increasing game budgets. Xbox would absolutely need to put their games on other platforms.

Accountability means you can't just blame gamepass for people not doing their jobs properly. The "supposed custodians" of these mismanaged projects have all the autonomy to put good management in place but Xbox was not built on that principle. Projects like the Initiative failed because Xbox did not put importance in management not because the Activision acquisitions meant they could not manage.

It would be like blaming live service games for Sony failing with Concord instead of blaming Sony for not identify what makes a promising GAAS in a saturated market. Gamepass is being used to explain away 15 years of bad Xbox management.

I won't argue gamepass was that best innovation they could offer but it clearly gave them a competitive edge and kept them in the market where they otherwise lacked any meaningful recent software output.

If you removed the recent acquisitions and looked at Xbox's output of big hitters since the series X/S Launched you are essentially left with Halo Infinite & Forza Horizon .. It's not a reasonable assessment to even suspect that a quarter of the revenue Gamepass has generated would somehow be replaced by premium sales of the meager 2-3 games from Xbox's slim 1st party  line up. Gamepass was a lifeline,  They'd honestly be doomed without it making their offerings more attractive.

The question should be how did their output become so bad that they needed to buy the likes of Activision & Bethesda to make themselves look worthwhile to stakeholders. Gamepass is not the culprit, It's the consequence.

Yes, gamepass helped XBox One a lot. But the mistake was sticking to day 1 launching on Gamepass. 

Halo Infinite and Forza Motorsport definitely suffered from day 1 release on gamepass. MS knew this would eat into their own sales, hence going on a buying spree to add more content, instead of focusing on making Halo and Forza great.

Gamepass is not the culprit, It's the consequence.

It goes both ways. Gamepass both helped XBox and changed the way games were made/published. "Good enough for Gamepass" didn't become a theme for nothing. Gamepass is a symptom of the underlying management problems at XBox game studios, a band-aid. 

The focus on service instead of 1st party games led to the meager 1st party line-up and buying up studios. 

Gamepass didn't fix any of the underlying problems. It slowed down the dwindling user base while the internal rot keeps on festering. So many great IPs MS could have continued on, instead they chose to focus on service rather than making games. 



Trillion dollar companies tend to openly show the numbers and pat themselves on the back during quarterly earnings reports, when a segment of their business is killing it on the OR report.



VAMatt said:

These stories are really not very significant. The important question is whether or not Microsoft is making more money with game pass than they would without it. And this would be very difficult to quantify. Microsoft has changed a lot since they launched game pass, so we don't have past results to look at. We would just have to estimate what things would look like if the service disappeared tomorrow.

Yeah.

We know Xbox 360 as hardware was sold at a net loss when looking at its whole life, same as every Xbox as far as Microsoft has admitted.

Xbox 360 made a killing in Xbox Live, games, and controllers. 

Game Pass is profitable, but how profitable is the question. 



Lifetime Sales Predictions 

Switch: 161 million (was 73 million, then 96 million, then 113 million, then 125 million, then 144 million, then 151 million, then 156 million)

PS5: 122 million (was 105 million, then 115 million) Xbox Series X/S: 38 million (was 60 million, then 67 million, then 57 million. then 48 million. then 40 million)

Switch 2: 120 million (was 116 million)

PS4: 120 mil (was 100 then 130 million, then 122 million) Xbox One: 51 mil (was 50 then 55 mil)

3DS: 75.5 mil (was 73, then 77 million)

"Let go your earthly tether, enter the void, empty and become wind." - Guru Laghima

I think if Xbox has a lot of franchises capable of selling 30M+ copies per game, then gamepass would be less profitable for them than the traditional model of selling games. But the reality is they don't have such games, and their AAA games like Indiana Jones would likely sell about 1M copies, which means they don't have any posibilities to follow any other model than Gamepass for their games.