I get the feeling Sony thought the transition from PS4-PS5 was going to land somewhere between PS2-PS3 and PS3-PS4. I don't think they expected to be able to crush PS4 yearly sales, which isn't surprising because without the pandemic their production so far probably wouldn't be that far off what would've been needed. I still think they would've been short and in demand regardless, but nowhere near the same level. PS5 could probably be at 25M sales right now if Sony had bet bigger than they did with PS4 right off the bat. I'd bet their big bet with PS3 and it's poor launch led to Sony being somewhat hesitant after learning all the hard lessons they did that gen.
I'm one of those PS4 players that isn't buying cross gen games because I rarely replay games. I'd much rather experience them on PS5.
I'm also one of those buyers who waits a few years until the units have any kinks worked out and once the price has dropped a bit. After the new heatsink revisions, I'd have bought a PS5 by now, full price, if I could walk in and grab it, but until I get lucky or can without having to hope there's one on the shelf, my game purchases are going to be at a minimum. In fact I'm seriously thinking of upgrading to Plus Extra just to get a big selection of games for cheap while I'm waiting for PS5 production to ramp up.
At least MS made the XB Series S. Can you imagine what things would be like right now if all there were was PS5(D) and XB Series X?