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I mean, while I as a customer would certainly like it if they made more first party exclusives like their PS3/PS4 days rather than chasing the GaaS bandwagon, it doesn't seem to have hurt their hardware business in any meaningful way, the hardware is still selling just fine, for now at least.

Where they go next from here will be interesting, but I don't think they're in any imminent danger.

It's very hard to take this thread seriously when you say the PS5 generation is quickly turning into the worst chapter in Playstation history when it's gonna be the most profitable one yet and the PS3 lost them literally billions and really hurt the company and brand for a while. Aside from that I do think Sony could potentially have some trouble with the PS6 but them reducing first party exclusivity isn't the defining factor there. The significant growth of PC this decade, long cross-gen periods becoming the norm and the decline of third party exclusivity was gonna have an impact regardless. A PS6 that's probably as expensive as the PS5 Pro was gonna be a tough sell to someone who bought a PS5 from 2023-2027 or someone who prefers PC gaming anyway due to those factors.

Younger gamers today are just not as into traditional console gaming as millennials are so I really don't think Playstation continuing to push first party exclusivity hard would do much other than delay the inevitable when those gamers can already play 99% of popular games on a PC. The massive decline of third party exclusivity matters more here. The first party games can only do so much when people will no longer need to buy Playstation consoles to play things like Final Fantasy games right away. You mention Nintendo but they'll eventually be impacted by this stuff too. Stuff like them going with much weaker hardware only delays things like budgets getting increasingly high and development times getting increasingly long.

I agree that they seem a bit directionless at the moment, but they really are the only true home console option left. The fact that the PS5 has sold over 75M without many exclusives just shows how strong the brand is and how people still want a traditional home console experience. They need to find ways to make games cheaper to make and have less development time though. Its getting ridiculous.

The lack of 1st party games that interest me kept me from purchasing a PS5. And it does seem now that they're scrambling to and fro without an apparent destination. You're right, Xbox seems deliberate in their direction.

Playstation will need to find, choose, and commit to the direction they're going to take, or risk becoming an entire generation behind.

Other than the Key-card debacle, Nintendo's approach still aligns with my gaming preferences. And I would appreciate it if the PS6 took a few pages out of the Nintendo playbook and stayed away from copying Xbox.

PS5 so far is likely their worst chapter so far in quality and their corporate greed, but their revenue and profits are through the roof.
PS3 (and to a much lesser extent Vita which launched after PS3 turned around) nearly killed PlayStation. We can revisit this more if PS6 struggles like PS3 did. And you could retroactively blame PS5 like you could blame PS2 for some of the high level of arrogance Sony had with PS3.

Hardware sales are tracking above PS4's. I think they're all right.

I own a PlayStation 5, I don’t have any games for it, and I don't see a compelling reason to buy any. The games are stuck in 4K 30fps pugatory, which feel abysmal when my PC can run the same games at or near 240fps. Even if I'm interested in an exclusive (Ghost of Yotei) I'd rather wait for it to come to PC.
If Sony go down the path of locking titles to their console as a way to force hardware sales (effectively condemning those titles to run poorly compared to what’s possible elsewhere) it won’t make me loyal, it’ll just make me resent the brand.

They aren't in any kind of danger whatsoever 

Microsoft handled them at least one more generation of complete stability in hardware bussines

They've done well enough to make the 3rd place option (xbox) so weak that they are hanging by a thread and the xbox is converting into a steambox or something lol. This alomst seems like a half step out of the console business. So, how horrible can Playstation's business decisions be if you are talking about the real world?