Forums - Sony Discussion - Sony Representative Contacted Vice After Critical Review of The Last of Us 2

This is embarrassing. The game sold very well, has a Metascore some series could only dream of and now they feel the need to do this? Grow some thicker skin.



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The_Liquid_Laser said:

I've always known that there were shenanigans behind AAA game reviews, but I still find the details interesting.  Looks like Sony is both putting pressure on Metacritic and on the game reviewers themselves.  Of course I say this knowing that Sony is not alone.  It's a huge industry wide problem.  I personally feel most Mario and Zelda games are overrated.  That's why I could say that BotW is an exceptionally good game, but some people didn't believe it at first.  If you look at the reviews, all of the Zelda games are rated high.  So when an actually exceptional game comes along it gets rated the same.  These games don't look any different based on the review scores.

Why even listen to reviewers if all big budget games get good reviews?  The Metacritic score is basically pointless, and Opencritic has not solved the problem in any way.  All big budget games get high reviews, but some of these games are actually better than the others.  Reviewers just don't give any indication about which ones are authentically better.

So talking about TLoU2, I'm looking at the the user score on Metacritic, and it is 4.9 based on 104,424 reviews.  That is a hell of a lot reviews.  I was comparing it to Animal Crossing NH.  It has a 5.3 user score based on 5149 reviews.  I'm still not sure how much AH is review bombed.  I do believe that some people are upset by the one island per system thing and some of those 5149 are review bombs.  But TLoU2 has 20 times the amount of user reviews.  That is a crapton of reviews.  I think intentional review bombs are miniscule when you get to those numbers.  People are authentically pissed.

TLoU2 seems to be more of a "love it or hate it" kind of game.  I don't doubt that some people really love it.  I also don't doubt that some people really hate it.  In a situation like this a 94 from reviewers is extra suspicious.  But to me it confirms that the whole AAA game industry is suspicious when it comes to game reviews.  This game just makes it easier to notice the shenanigans.

I think the entire game industry is overrated at this point. The amount of insanely high scores thrown around is ridiculous at this point I feel like reviewers need to get more critical of everything and not be so afraid to use the entire range of scores when reviewing games.



This is very shady business, from this video we know that it isn't normal because DreamcastGuy just said in the video it only happened once to him before, years ago, and he's a professional journalist and does reviews regularly.

Most people in this thread are proving they didn't even watch the video by their posts, which is really sad. The forum is only as good as the posts that are made.

In this spirit, I'll provide a summary of the video to help, but really I shouldn't be doing it. Please put in some effort.
- Something strange at ND, more specifically Sony.
- Sony not happy with the review scores. However the game is selling very well, many people are praising how "great" the game is. DCG is happy that others are enjoying the game.
- Some user reviews have seemed to vanish. Does not seem to be a glitch. The reviews are removed, as was testified by some reddit users.
- Journalists are also being questioned about why they didn't like the game. Vice's Roy Zacny for example mentioned in their review that the characters and story were driven by a vindicative compulsion that goes little remarked or unexamined.
- Sony, on behalf of Naughty Dog, wrote to them that "They felt some of the conclusions I [Zacny] reached in my review were unfair and dismissed some meaningful changes or improvements", Zacny told Polygon over Twitter.
- Dreamcastguy says that this is bonkers, and it only happened to him once before when he gave a 2/10 over a game that he considered very bad. Years ago, after DCG published the negative review, the CEO of the game studio reached him by email saying that he "didn't quite get it", trying to explain how the game worked, and more condescending comments. No matter how much cash or power these companies have, they are obsessed with client feedback, to be hyper in tune with gamers, to make sure that everyone is on the same wavelength.
- Even people linked to the game are doing the same, for example Troy Baker over Twitter digs into anybody who says anything even slightly critical about the game.
- Sony is pretending to tell people who have 100s or 1000s of reviews in their belt that their review is not valid.
- DCG asked for a preview copy of Ghost of Tsushima, and Sony did not give a response, even if they're apparently throwing copies around.
- DCG considers that Sony & ND should use the criticism as a means of evolving, in other words to have the right attitude towards freedom of expression in reviews.

Here is a related excerpt of the cited Polygon article:

Zacny clarified that the exchange wasn’t “confrontational,” but that it was nonetheless “unusual,” as the site doesn’t typically have big publishers asking in an official capacity why a review reads the way it does. Such things can happen, of course, though often with smaller developers, or from publishers who have spotted a factual error in a piece that they want corrected.

“I was happy to unpack a bit of my reasoning, however, and received a perfectly cordial message in response,” Zacny said. Naughty Dog’s PR team declined to comment on Polygon’s inquiry about its exchange with Vice.

Last edited by padib - on 01 July 2020

JapaneseGamesLover said:

The game deserves a 100 Metascore, so i guess the low score was payed beforehand by Microsoft in this case, cause it doesnt make sense to rate below 9. Simple as that.

Is this sarcasm? I sure hope so. 



DonFerrari said:
The_Liquid_Laser said:

I've always known that there were shenanigans behind AAA game reviews, but I still find the details interesting.  Looks like Sony is both putting pressure on Metacritic and on the game reviewers themselves.  Of course I say this knowing that Sony is not alone.  It's a huge industry wide problem.  I personally feel most Mario and Zelda games are overrated.  That's why I could say that BotW is an exceptionally good game, but some people didn't believe it at first.  If you look at the reviews, all of the Zelda games are rated high.  So when an actually exceptional game comes along it gets rated the same.  These games don't look any different based on the review scores.

Why even listen to reviewers if all big budget games get good reviews?  The Metacritic score is basically pointless, and Opencritic has not solved the problem in any way.  All big budget games get high reviews, but some of these games are actually better than the others.  Reviewers just don't give any indication about which ones are authentically better.

So talking about TLoU2, I'm looking at the the user score on Metacritic, and it is 4.9 based on 104,424 reviews.  That is a hell of a lot reviews.  I was comparing it to Animal Crossing NH.  It has a 5.3 user score based on 5149 reviews.  I'm still not sure how much AH is review bombed.  I do believe that some people are upset by the one island per system thing and some of those 5149 are review bombs.  But TLoU2 has 20 times the amount of user reviews.  That is a crapton of reviews.  I think intentional review bombs are miniscule when you get to those numbers.  People are authentically pissed.

TLoU2 seems to be more of a "love it or hate it" kind of game.  I don't doubt that some people really love it.  I also don't doubt that some people really hate it.  In a situation like this a 94 from reviewers is extra suspicious.  But to me it confirms that the whole AAA game industry is suspicious when it comes to game reviews.  This game just makes it easier to notice the shenanigans.

So please explain the scores of DC, GTS, Days Gone among others. Sony just so happens to randomly select the games it will pressure reviewers?

It's not random.  It's based on sales, which means it's likely based on the game's budget as well.  Do you think TLoU2 will sell like the games you mentioned or do you think it will sell a lot more? 

Like I said, I think Nintendo is doing this as well with Mario and Zelda, but those are flagship IP for Nintendo.  For something like Clubhouse Games, I don't think the reviews are padded.  Naughty Dog games are flagship IP for Sony.  They can't afford to get bad reviews for a Naughty Dog game.



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Read something about this 2 days ago. Doesn't surprise me in the least sadly. 



I must say that the thumbnails used for these kind of videos disgust me a bit,it is all cheap childish mockery and they should take a softer approach if they expect everyone to try and see things from their perspective cause this just stops people from even watching a second of it.

This sort of attitude keeps his arguments in a bubble for people that are already agreeing with him.



Dreamcastguy, professional journalist AHHHHHAHAHAHAHAHAHAH YOU GUYS ARE SO FUNNY

These youtubers found a goldmine in this game, hating on it gets you views from anti woman in anything crowd, anti LGBT, alt right retards, outrage culture idiots , super Fanboys that go ape shit crazy when their games get bad reviews. Hate, outrage gets you views on YouTube ,those videos are always pushed to you, always in recommendations, they get you money , theres full channels based on it. Might even BE true but this guy knows nothing , NOTHING, do you think vice from all people would not BE themselfs exposing this lol

Dont BE naive azznation

User moderated - Bristow9091

Last edited by Bristow9091 - on 02 July 2020

 

Immersiveunreality said:

I must say that the thumbnails used for these kind of videos disgust me a bit,it is all cheap childish mockery and they should take a softer approach if they expect everyone to try and see things from their perspective cause this just stops people from even watching a second of it.

This sort of attitude keeps his arguments in a bubble for people that are already agreeing with him.

They do it cause it works, views are all they care



 

stopped reading at Polygon.

does it mention Kotaku later on? i'll stop reading even harder if so