Forums - Sony Discussion - PS4 storage issue

Tagged games:

Those problems are due to corrupted data. Here's how to solve it:

- Make a backup of everything
- Get the full firmware on this page: https://www.playstation.com/en-us/support/system-updates/ps4/#newinstallation
It needs to be the full thing and not just an update. Should be around 900 MB in size
- Put the PS4UPDATE.PUP onto an USB drive inside a folder named UPDATE

- Put the USB drive into the PS4

- Go to safe mode (Hold Power Button in Rest Mode until the system beeps a second time)
- Select "Initialize PS4 (Reinstall System Software)"
- Restore your backup

You should then be able to use all of your hard drive again.



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The beauty of a closed system. It can tell you whatever it wants, no matter if it's true or not because you cannot verify it yourself.



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twintail said:
Sounds like a random read Europe error.

You should probably rebuild the database, even though that happens automatically with each OS update.
Maybe that will fix the issue.

I wish I was European...



Xen said:
I have no constructive suggestions for you, but I love the tagged game XD

The tagged games are always the best parts of my threads, the rest is just the rest.



KBG29 said:
Excited to hear you are getting a 4TB external. That will set you up for a long time. I have 4TB Internal SSD, and a 5GB External HDD. With 227 apps installed, I am at just short of 4TB in total between the two.

I didn't even knew 4TB SSD where a thing, how much does it even costs?



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Aeolus451 said:
I think the PS4 reserves "some" space for updates.

19GB seems like a random number xP

I did some search and there are people claiming to have over 80GB of dead space, looks like a random bug.

COKTOE said:

That makes no sense. I had a similarly puzzling issue about a year ago, but the game file size and HD space discrepancy wasn't as pronounced as the one you're dealing with. Hope you can get it working properly again.

Yeah, same here, first time it didn't bug me out, this time it's ridiculous.



KLAMarine said:
Delete system 32. That thing takes up tons of space.

Does the PS4 even have this folder?

vivster said:
The beauty of a closed system. It can tell you whatever it wants, no matter if it's true or not because you cannot verify it yourself.

Tell me LoD is the greatest game ever, I already verified, it's true.



VGPolyglot said:
I guess what you'll just have to do is wait until the hard drive arrives before being able to download it, unless you're willing to delete some games.                             

Yeah I'll wait for the new HD.



OdinHades said:

Those problems are due to corrupted data. Here's how to solve it:

- Make a backup of everything
- Get the full firmware on this page: https://www.playstation.com/en-us/support/system-updates/ps4/#newinstallation
It needs to be the full thing and not just an update. Should be around 900 MB in size
- Put the PS4UPDATE.PUP onto an USB drive inside a folder named UPDATE

- Put the USB drive into the PS4

- Go to safe mode (Hold Power Button in Rest Mode until the system beeps a second time)
- Select "Initialize PS4 (Reinstall System Software)"
- Restore your backup

You should then be able to use all of your hard drive again.

Thanks for the help!

But I think I'll try twintail tip first to rebuild the database, this sounds kinda messing with my PS4 more than I should xD



I always just delete games when i'm finished with them, and sync my data with the online servers. I don't mind deleting stuff, since it doesn't take but a few minutes, to reinstall stuff on the PS4.