makes it easier for your cat/dog to be an asshole and damage it ;p

Is it really scratching the screen? If it's really happening and it's not because of misuse, then it's a true design flaw.

If only to keep the dock from scratching the screen when docking/undocking. That's probably the only change that needs to be made.

Motorola already solved it, even for 1000 ft falls. Your move, Nintendo.

A plastic screen was the proper design choice because of its ability to flex and not shatter.  The idea that there is an issue with the dock design has some merit as you are repeatedly sliding the unit in and out of it, and although it isnt overly tight,  has a decent tolerance.  The plastic rails however, are not in the viewing area of the screen.  Rather, they slide over the black non viewable bezel on either side of the viewable portion of the screen.

Although I personally like the look and idea of the psp docks, the reason for the Switch dock design choice I believe, is simple.  The console is sandwiched in the dock and far less likely to get knocked over/off the dock and be damaged.  It has nowhere to go unless someone yanks a cord or slaps the whole dock off the tv stand.  I also believe it's shape and size (on the back) gives Nintendo the ability to make much speculated add in hardware that could utilize the usb 3.0 inside the dock

The answer to this whole debacle is pretty simple and costs around $11.  A Hori screen protective film.

My old Nokia would survive that I think.

yes, yes, yes!

But i dont think it need to be packed with console.

Just sell a separate redisigned dock like this psp.

(Maybe pack in the new redesign of switch)

yes it needs a soft surface so it doesn't F*ck up the screen, obviously when you look at the price of a docking station its almost insane it doesn't have some padding

The redesign needs to make it less flimsy and less hollow.