Interesting explanation. I think there's a lot more to it than that and they don't want to talk about it, but I kind of see where they're coming from.

Starting last November, the 3DS has been hugely down in Japan for "no apparent reason." Of course we know the reason is because it's approaching saturation in that market; so many Japanese gamers have bought one that the remaining target market is too small to support hardware sales growth. So they release a new model to expand that target market to include existing 3DS owners.

This hasn't started to happen yet in the US, or at least it certainly hasn't been happening for a full year already. As recently as this past July, the 3DS wasn't selling too much less than the same month last year. Of course it is still down big year on year, and was down in August, September, and (most likely) October, but I think Nintendo is hoping that the November release of OR/AS will propel the 3DS to a strong Holiday season in the West even without the remodel.

It's a similar picture in Europe, but even more pronounced than in the US. Last Holiday was by far the 3DS's strongest yet in this region, and its sales aren't down much at all in the recent months (excluding October). Once again, I think Nintendo is hoping for a strong November & December, even if it can't match last year's success.
Basically, although the 3DS is really struggling to push strong hardware sales in the West, saturation is not the cause of its struggles in those regions the way it is in Japan. So... their explanation is reasonable, but still tastes kind of sour. You're going to deny us a better product because most of our neighbors still haven't bought your old one? Alright I guess...