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Forums - Microsoft - VGChartz Members Failure rates.

Edit - The link I posted doesn't really have anything to do with VGChartz member failure rates so I am removing it. I didn't mean to hijack the thread...sorry.



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Andrew said:
OriGin said:
Why not count people who have had 5 or 6 consoles fail??? it's still another 1 out of 1 that failed, it's a different console

If I own 6 consoles and 4 of them fail that's 4/6

If 6 people own 6 consoles and 4 out of the fail that's still 4/6

You should count people who have had MORE than one fail...

I like this thread, I just think it should take into account the REAL evidence rather than only taking 1 per person...



 

 

When you have that many breaking down its the persons fault not the manufactorer


Bullshit. If your failure rate is between 30% and 50%, as a lot of publications are suggesting with the 360, it's the manufacturer's fault. In fact, a lot of game journalists are reporting 4+ failures and they have lots of consoles that don't fail on them. If your failure rate is 33%, then 1/27 people will have had 3 failures (4 consoles).

To be slightly more scientific:

- Count failures as consoles that have failed and non-failing consoles as consoles that have been owned and not failed for at least 6 months. Normally, I'd suggest waiting at least a year but the 360 has only been out for 19 months so that would limit the results.

- If a person has a console replaced, once that replacement makes it 6 months they've had one failure and one non-failure. If a person has their 360 replaced several times, that's several failures and one non-failure once their newest console makes it 6 months.

This is the most fair way to do it, and it doesn't stack the odds against Microsoft because we expect the 360 to last at least 6 months before we count it as a non-failed console. The reason we count consoles less than 6 months old as failures if they fail is because they will still be failed units when they're 6 months old.



goodridd said:
http://www.360-gamer.com/news.asp?id=1143

[edit] whoa, failure rates outpacing sales (that's 1,500 - 2,500 per DAY).

This thread pretty much sets it for me.
I'm not going to get a Xbox360 until failure rates show an improvement. Hopefully the 65nm processing can help this problem.

I'm hoping this as well. I want a 360 pretty badly, but not enough to flip a coin as to whether I will need to send it to Microsoft within the first year. And we have no idea what the 2-5 year failure rate will be. A game console should be able to be relied on to work 5 years at least. Not be more likely than not to fail within 2.



Had my 360 for 4 months now. Not a single freeze or issue. I play it almost daily.



Completed X360:
High Def Movie Collection

Mine is fine too I bought it back in November 2006, play it alot. I have it in my rather cool basement, I don't know if this helps or not. I was wondering about when it's purchased it seems there are more problems with the ones bough early on. I don't think there has been alot of problems with systems bought in the last 8 months.

 

If you count refurb systems then its offsetting the numbers for people who are considering to buy a system. They are not buying a refurb. Refurb anything is usually far worse. I bought a refurb ps2 that failed in a week on me. For example if you bought 1 and it failed and you replaced it 4 times, I bought it and it's fine and 2 friends of mine bought it and there's were fine, so you have 75% newly bought fine, 3 out of 4 people with no problems but you add in the refurbs and it looks like 50/50. Worse if you just count 4 failed systems for 4 people it looks like a 100% failure rate. When it's just one guy that's having problems(his fault or not)



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kn said:
Alright, enough is enough. This thread is pointless as web polls are not scientific. I just bought an XBOX 360 and Yep, I know they are prone to a failure rate that appears to be higher than normal. (notice I said appears as everything is anecdotal in lack of scientific polling). The bottom line is I wanted to play games on the 360. It comes with a 1 year warranty. If you are concerned, buy the 2 year extension for $60 bucks. Stop worrying, take care of the unit by keeping it in a well ventilated space and play some games. The console is exceptional. Period.

I think the problem with having it in a well-ventilated space is, most people have entertainment centers, where they put the consoles. They don't just have these flat, open, ventilated spaces to keep their consoles....



goodridd said:
Andrew said:
DoesWhatNintenDont said:
Andrew said:
OriGin said:
Words

Words

Words


Look at it this way. If 1 in 10 break what is the chance that you will get 3 of them that do so? 1 in 1000. Many of them can overheat by stuff you don't expect them too. Leaving them on top of the t.v. can fry them. Now I won't argue that Xbox 360's breaking down is the owners fault, but if you have that many break down and they all break in the same space well then it means that it is probably your fault.

 

And to Origin: Thanks for calling me a idiot, you made my day.


Ah, so space must be my culprit...oh, wait.

 

 

As you can see I own a lot of electronics, It's kind of a hobby. I know how to take care of them. That PS2 is a launch console(but has since been replaced with a PS3). Maybe you should stop trying to make excuses for MS's shotty craftsmanship.

EDIT - I'll do you one better. Here is a picture of my gamertag.

 


 It's funny that you say you know how to take care of electronics because, well, you don't.  It's already advised that you shouldn't have a 360 in an entertainment center like that (but everyone does anyway) but yours is fairly confined right there.  Your vents have things fairly close on both sides and your 360 just doesn't have a lot of room to breathe.  You would probably be better off putting the 360 on the bottom left and not have your receiver centered.  



twesterm said:
goodridd said:
Andrew said:
DoesWhatNintenDont said:
Andrew said:
OriGin said:
Words

Words

Words


Look at it this way. If 1 in 10 break what is the chance that you will get 3 of them that do so? 1 in 1000. Many of them can overheat by stuff you don't expect them too. Leaving them on top of the t.v. can fry them. Now I won't argue that Xbox 360's breaking down is the owners fault, but if you have that many break down and they all break in the same space well then it means that it is probably your fault.

 

And to Origin: Thanks for calling me a idiot, you made my day.


Ah, so space must be my culprit...oh, wait.

 

 

As you can see I own a lot of electronics, It's kind of a hobby. I know how to take care of them. That PS2 is a launch console(but has since been replaced with a PS3). Maybe you should stop trying to make excuses for MS's shotty craftsmanship.

EDIT - I'll do you one better. Here is a picture of my gamertag.

 


 It's funny that you say you know how to take care of electronics because, well, you don't.  It's already advised that you shouldn't have a 360 in an entertainment center like that (but everyone does anyway) but yours is fairly confined right there.  Your vents have things fairly close on both sides and your 360 just doesn't have a lot of room to breathe.  You would probably be better off putting the 360 on the bottom left and not have your receiver centered.  

Nice attempt to divert blame. It is an open air "entertainment center". The 360 has 5" on the left, 6" on the right, 7" above, and over a foot of open air free space behind it. I maintain a 70-72 degree room temperature. I mean, I know the 360 is fragile but does it really need more than that?...The answer is no. The fact still remains that it is a poorly built device.



My 360 is finally near its death bed, After all I could do to keep it on life support its now looking like I'll have to finally replace it. =( Oh well I did get it at launch for only $280, so I don't feel that bad.
Now I just have to deside if I want to get a replacement Core system or buy and Elite model.

As for my other systems, the only one I've had die on me and need to be replace was my PS2. To date I've had to buy 3 PS2, I had a Rev 3 and a Rev 9 both died on me. Now I have a Rev 13 Slim PS2.

My PSP is having a lot of issues with the Home, Select, Start and Vol buttons. Might be replacing that soon... maybe.

My launch GameCube had a few issues a year ago but a thing of can air fixed that.

And my launch Xbox is starting to get picky on what DVD movies it will read.

Oh and it takes about 4 tries to get my NES to play games now. 



Currently playing:
Wii: MySims | Xbox360: Halo3 / Pac-Man C.E | DS: Scurge | PSP: Ghost in the Shell

"Lesbians, Better then eMail."
~Lanky Man - My Big Fat Independent Movie

CapAmerica said:

My 360 is finally near its death bed, After all I could do to keep it on life support its now looking like I'll have to finally replace it. =( Oh well I did get it at launch for only $280, so I don't feel that bad.
Now I just have to deside if I want to get a replacement Core system or buy and Elite model.

As for my other systems, the only one I've had die on me and need to be replace was my PS2. To date I've had to buy 3 PS2, I had a Rev 3 and a Rev 9 both died on me. Now I have a Rev 13 Slim PS2.

My PSP is having a lot of issues with the Home, Select, Start and Vol buttons. Might be replacing that soon... maybe.

My launch GameCube had a few issues a year ago but a thing of can air fixed that.

And my launch Xbox is starting to get picky on what DVD movies it will read.

Oh and it takes about 4 tries to get my NES to play games now. 


lol...only 4? I think I tried for over a half hour to get mine to read Track n' Field a couple months back. I got my hands on the mat and wanted to give it a whirl but couldn't get the game to play. Oh well....