By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Forums - Gaming Discussion - How to combat scalpers

ZyroXZ2 said:
DonFerrari said:

Isn't Deck a lot less volume and demand than the 2 consoles? Is it even being reported to suffer massive sold out?

It is, it's constantly sold out and WAYYY behind on meeting demand, but this thread was about combatting scalpers, and the Steam Deck CLEARLY has enough demand to have a scalping problem... except it doesn't.

I mean, look at limited editions for popular franchises, those also face major bot scalping problems.  Valve handled the Steam Deck fairly, even if, again, massively being undersold because of it.

Shatts said:

That's what I said for my first option (using accounts to order one). But like some people say, Steam Deck only works because the demand is significantly less and the targeted audience are niche. Do people really want to wait those long queues. That's why I said prioritize the people in their subscription service or any method that can determine that person really wants it for their own good. Retailers are still important imo so fully online is not really the first choice.

That's the thing, it's a long queue, but there's virtually no "omg bots scalpers bought them all we can't get one!" thing happening because they have stipulations in place.  Valve is properly getting Steam Decks into buyer's hands because they've set up restrictions in place, and though once again the lack of distribution and production struggles to meet demand, the reality is that the demand is high enough that there SHOULD be a scalping problem.  Except there (mostly) isn't...

PS5 have sold more than 20M units and I could bet there was not more than 1M scalped units, so it isn't as big problem as we may think. If there was so much issue with scalpers as we are led to believe the sales of SW would have been much lower than it is. I haven't seem any sign of lowered SW sales due to HW being hoarded.

But please explain to me how the system Valve is doing makes it undersold if there are lines to buy it and sold out problems? You can't sell what you don't have, so even if Valve changed the system with no more system available no more sales would be made, also Valve haven't said how much they sold.



duduspace11 "Well, since we are estimating costs, Pokemon Red/Blue did cost Nintendo about $50m to make back in 1996"

http://gamrconnect.vgchartz.com/post.php?id=8808363

Mr Puggsly: "Hehe, I said good profit. You said big profit. Frankly, not losing money is what I meant by good. Don't get hung up on semantics"

http://gamrconnect.vgchartz.com/post.php?id=9008994

Azzanation: "PS5 wouldn't sold out at launch without scalpers."

Around the Network

Call Gina Carano. She knows how to deal with them.

First you offer to make them breakfast.

Then you politely ask them to leave mid meal.

Oh, and leave the PS5 on your way out...

Last edited by ConservagameR - on 02 August 2022

The Steam Deck might not have a scalper problem, but it clearly has a supply problem and the end result for the consumer remains the same: They can't buy the product they want.



DonFerrari said:
ZyroXZ2 said:

It is, it's constantly sold out and WAYYY behind on meeting demand, but this thread was about combatting scalpers, and the Steam Deck CLEARLY has enough demand to have a scalping problem... except it doesn't.

I mean, look at limited editions for popular franchises, those also face major bot scalping problems.  Valve handled the Steam Deck fairly, even if, again, massively being undersold because of it.

Shatts said:

That's what I said for my first option (using accounts to order one). But like some people say, Steam Deck only works because the demand is significantly less and the targeted audience are niche. Do people really want to wait those long queues. That's why I said prioritize the people in their subscription service or any method that can determine that person really wants it for their own good. Retailers are still important imo so fully online is not really the first choice.

That's the thing, it's a long queue, but there's virtually no "omg bots scalpers bought them all we can't get one!" thing happening because they have stipulations in place.  Valve is properly getting Steam Decks into buyer's hands because they've set up restrictions in place, and though once again the lack of distribution and production struggles to meet demand, the reality is that the demand is high enough that there SHOULD be a scalping problem.  Except there (mostly) isn't...

PS5 have sold more than 20M units and I could bet there was not more than 1M scalped units, so it isn't as big problem as we may think. If there was so much issue with scalpers as we are led to believe the sales of SW would have been much lower than it is. I haven't seem any sign of lowered SW sales due to HW being hoarded.

But please explain to me how the system Valve is doing makes it undersold if there are lines to buy it and sold out problems? You can't sell what you don't have, so even if Valve changed the system with no more system available no more sales would be made, also Valve haven't said how much they sold.

Oh I'm not disagreeing that scalping is a smaller portion, but it's still significant enough to become a publicly acknowledged issue.  The issue there is that we have have no way of tracking actual scalp sales versus legitimate sales.  Example: 20 million sold, we can't tell if 5 million of those were purchased through scalpers or just 1 million.  So it looks like less of a problem than it really is.  "According to" Sony are the key words, and I recall them saying less than 20% were not turned on despite being sold, so it COULD be more like 1/5th which is... well, still pretty bad tbh

As for undersold, perhaps my definition is wrong or we just see it differently:

- You see undersold as "made 100 units, only able to sell 50, product is undersold".  That makes sense, so I'm not going to argue that.

- I'm seeing undersold as "made 100 reservsations, only able to complete the transaction on 50".  Not only are there stipulations on purchase, but there's also a $5 deposit required.  Remember when companies used to announce pre-order "sales" numbers?  Most companies consider deposits a "sale" because a transaction has occurred which indicates a far more reliable and higher intention to purchase.  In fact, in most cases, it's considered a near-100% intention to purchase.  So to me, reservations are "sold", but they're not actually able to meet this, so I'm calling it undersold.

Given I haven't had time to look closer, but I could very well be wrong in my definition, but I hope clarifying how I see it still helps even if I used the wrong word.

Also, I have the same thing about sales numbers that they have yet to release, and also a video where I outright say there's no way it can outsell the Switch, but it may not need to sell the millions to prove they have a working system in place for "how to combat scalpers" on a product with enough demand where it SHOULD be an issue.

Jules98 said:

The Steam Deck might not have a scalper problem, but it clearly has a supply problem and the end result for the consumer remains the same: They can't buy the product they want.

I mean, I'm not arguing that, I'm just replying to the topic of how to combat scalpers and how Valve's method has for the most part reduced their presence to the point where THE concern is actually getting to your reservation, not trying to beat bots on a website because it says, "sold out" within 30 seconds of going "add to cart" lmfao

I mean, my point stands in that you can go to Steam right now and plop down a reservation on it (if you meet the stipulations).  Their method has so far proven that if you get your reservation in, you WILL get a Steam Deck.  You can't say the same for a PS5 or XSX.  You have to, *dun dun dun* combat scalper bots that are going to snag that shit fast af so you have to be all ready with your credit cards and shit at some random time of the day... Like, I understand the struggle because I've gotten an XSX, PS5, and RTX3080 all at launch by... having all payment methods ready and a non-broken F5 key at some random time of the day for a "drop".

So I don't know how this is turning into a sales discussion about the Steam Deck



Check out my entertainment gaming channel!
^^/
ZyroXZ2 said:
DonFerrari said:

PS5 have sold more than 20M units and I could bet there was not more than 1M scalped units, so it isn't as big problem as we may think. If there was so much issue with scalpers as we are led to believe the sales of SW would have been much lower than it is. I haven't seem any sign of lowered SW sales due to HW being hoarded.

But please explain to me how the system Valve is doing makes it undersold if there are lines to buy it and sold out problems? You can't sell what you don't have, so even if Valve changed the system with no more system available no more sales would be made, also Valve haven't said how much they sold.

Oh I'm not disagreeing that scalping is a smaller portion, but it's still significant enough to become a publicly acknowledged issue.  The issue there is that we have have no way of tracking actual scalp sales versus legitimate sales.  Example: 20 million sold, we can't tell if 5 million of those were purchased through scalpers or just 1 million.  So it looks like less of a problem than it really is.  "According to" Sony are the key words, and I recall them saying less than 20% were not turned on despite being sold, so it COULD be more like 1/5th which is... well, still pretty bad tbh

As for undersold, perhaps my definition is wrong or we just see it differently:

- You see undersold as "made 100 units, only able to sell 50, product is undersold".  That makes sense, so I'm not going to argue that.

- I'm seeing undersold as "made 100 reservsations, only able to complete the transaction on 50".  Not only are there stipulations on purchase, but there's also a $5 deposit required.  Remember when companies used to announce pre-order "sales" numbers?  Most companies consider deposits a "sale" because a transaction has occurred which indicates a far more reliable and higher intention to purchase.  In fact, in most cases, it's considered a near-100% intention to purchase.  So to me, reservations are "sold", but they're not actually able to meet this, so I'm calling it undersold.

Given I haven't had time to look closer, but I could very well be wrong in my definition, but I hope clarifying how I see it still helps even if I used the wrong word.

Also, I have the same thing about sales numbers that they have yet to release, and also a video where I outright say there's no way it can outsell the Switch, but it may not need to sell the millions to prove they have a working system in place for "how to combat scalpers" on a product with enough demand where it SHOULD be an issue.

Jules98 said:

The Steam Deck might not have a scalper problem, but it clearly has a supply problem and the end result for the consumer remains the same: They can't buy the product they want.

I mean, I'm not arguing that, I'm just replying to the topic of how to combat scalpers and how Valve's method has for the most part reduced their presence to the point where THE concern is actually getting to your reservation, not trying to beat bots on a website because it says, "sold out" within 30 seconds of going "add to cart" lmfao

I mean, my point stands in that you can go to Steam right now and plop down a reservation on it (if you meet the stipulations).  Their method has so far proven that if you get your reservation in, you WILL get a Steam Deck.  You can't say the same for a PS5 or XSX.  You have to, *dun dun dun* combat scalper bots that are going to snag that shit fast af so you have to be all ready with your credit cards and shit at some random time of the day... Like, I understand the struggle because I've gotten an XSX, PS5, and RTX3080 all at launch by... having all payment methods ready and a non-broken F5 key at some random time of the day for a "drop".

So I don't know how this is turning into a sales discussion about the Steam Deck

I won't dispute semantics over this so yes, in fact we can say they are undersold because at the moment they still can't meet demand.

And sure this seems to have helped combat scalping, at least much better than what Xbox and PS have done.

I thought it was much less than 20%, more like 5%, for me 20% is to high.



duduspace11 "Well, since we are estimating costs, Pokemon Red/Blue did cost Nintendo about $50m to make back in 1996"

http://gamrconnect.vgchartz.com/post.php?id=8808363

Mr Puggsly: "Hehe, I said good profit. You said big profit. Frankly, not losing money is what I meant by good. Don't get hung up on semantics"

http://gamrconnect.vgchartz.com/post.php?id=9008994

Azzanation: "PS5 wouldn't sold out at launch without scalpers."

Around the Network

I don't like to give recommendations without lots of details, but I do kinda have an idea as to how this could go. Here it is:

Microsoft, Sony, and Nintendo have your account info, contact info(email specifically), and maybe even metadata for how much you play or buy on your account.

Pull a report:

Name, Email, sorted by total play time in the past 6 months.

Create email campaign:

Form email should say something like, "Hello, we see how much you have loved your PS5 lately, we wanted to give you first chance to reserve a PS6. Click this link to reserve a PS6 and we will send you an invoice once it becomes available. You will have 1 week to purchase or lose your spot."

Send campaign to top 60-75% of users by playtime(or if one must, us an algorithm based on how much one has spent which also factors playtime), in waves, slow enough so it doesn't interfere with stocking up B&Ms and amazon, but fast enough so that it makes sure everyone in that top percentile of playtime has an opportunity to buy a PS5 within the first 6-12 months of it being available depending on the current state of things.

Dropship these items when the invoice is paid.

Profit. Most will still miss their chance due to inaction and be in the same boat, but nobody could say they didn't have a chance to get theirs, people that really cared would be stocked, and the big retail outlets would be mostly unharmed. Scalpers could still scalp, even, but most everyone that currently enjoys console gaming as a hobby would have the chance to bypass them completely and early on in the consoles lifecycle, on a one time chance. This would also be relatively easy to implement and require few or no changes to any online stores, code, or anything else, so it is a cheap and easy way to not fix, but at least soothe the issue.

Last edited by ZenfoldorVGI - on 05 August 2022

I don't need your console war.
It feeds the rich while it buries the poor.
You're power hungry, spinnin' stories, and bein' graphics whores.
I don't need your console war.

NO NO, NO NO NO.

Darwinianevolution said:

The best way to fight scalpes is to not be in a hurry to buy anything. FOMO is the scalpers' prime tool above anything else.

I do get what you are saying, I do....and in a perfect world you are 100% correct...but I don't want to wait 2 years after launch to buy a Switch 2.



I don't need your console war.
It feeds the rich while it buries the poor.
You're power hungry, spinnin' stories, and bein' graphics whores.
I don't need your console war.

NO NO, NO NO NO.

ZenfoldorVGI said:
Darwinianevolution said:

The best way to fight scalpes is to not be in a hurry to buy anything. FOMO is the scalpers' prime tool above anything else.

I do get what you are saying, I do....and in a perfect world you are 100% correct...but I don't want to wait 2 years after launch to buy a Switch 2.

The thing is, console launches are some of the best things to just skip. Most of the time getting a console year one (that alone day one) only gives you the highest price the console is ever going to cost, possible hardware malfunctions and a lot of waiting between game releases. Buy it a year or two after launch and you will have plenty to play from the get go, and you are probably safer from malfunctioning hardware.



You know it deserves the GOTY.

Come join The 2018 Obscure Game Monthly Review Thread.

Darwinianevolution said:
ZenfoldorVGI said:

I do get what you are saying, I do....and in a perfect world you are 100% correct...but I don't want to wait 2 years after launch to buy a Switch 2.

The thing is, console launches are some of the best things to just skip. Most of the time getting a console year one (that alone day one) only gives you the highest price the console is ever going to cost, possible hardware malfunctions and a lot of waiting between game releases. Buy it a year or two after launch and you will have plenty to play from the get go, and you are probably safer from malfunctioning hardware.

That is kinda true, but will tell you I have bought PS4 in like 8 or 9 months from launch and have been playing daily without being really starved out for games, sure there isn't that many gen exclusive and cheap games, but well we can't have all.



duduspace11 "Well, since we are estimating costs, Pokemon Red/Blue did cost Nintendo about $50m to make back in 1996"

http://gamrconnect.vgchartz.com/post.php?id=8808363

Mr Puggsly: "Hehe, I said good profit. You said big profit. Frankly, not losing money is what I meant by good. Don't get hung up on semantics"

http://gamrconnect.vgchartz.com/post.php?id=9008994

Azzanation: "PS5 wouldn't sold out at launch without scalpers."

With your fists...



http://www.youtube.com/watch?v=F1gWECYYOSo

Please Watch/Share this video so it gets shown in Hollywood.