Do you have source for Nadella's statement ?

And yeah, restructuration of difivisons under bigger things to hide bad performance is pretty common. And the way reports are made doesn't help either. "Microsoft report shows record in profit while Xbox division see revenue reaching several billions" -> people assume MS's profits come from Xbox 

-> the reality is that the Xbox hardware and Game Pass make them lose money

Another thing about hiding real performance by only anouncing an entire division wich the Xbox is part of, is that all the other parts of that division also have a cost to operate. That disparity dosent show but from that the very least we can say is that out of that 11B a bigger percentage of it goes to cost as it encompasses a lot more stuff while both Nintendo and Sony are pure gaming so they have lower cost to operate.

But like you said. Thats the reality of these kind of services. They are meant to be a long term investment of wich a huge loss is expected at the begining. There's no doubt in my mind that xbox is in the red. 

If the executives at Microsoft say Xbox is profitable I believe they are saying the truth because you can't just make that up if it's not true as you might be accused of misleading investors. And Xbox was never included in another division, it's always been in the same one.

Since spencer took over we have been hearing that big games aside from the trio are coming. Did you believe that for all those years? So executives lie all the time. Its like their main job to manipulate investors. Increasing revenue comes second. 

Yeah but he said (and we know how much uncle Phil likes to make great announcements which have huge terms and conditions under them) "Xbox is a profitable business today"

And today, Xbox is reported as "Xbox content and services", so that includes several Xbox related stuff.

When you look at their report: https://www.microsoft.com/en-us/Investor/earnings/FY-2021-Q2/press-release-webcast

That's the most opaque report I've ever read (and my job is to work in this kind of business). They do have the figures, but they just don't disclose them. Nintendo lost billions during the Wii U era, and they reported every single penny of loss, and so did Sony during the PS3 era.

Like I said, the figures you are looking for about Xbox are not shared about any other service or product in the company either. You are trying to paint this as "Microsoft hides information about Xbox so something must be wrong", but in reality they share about Xbox what they share about Office, Azure and other products. Your problem - which makes a lot of sense, by the way, I think you are right - is with how Microsoft shares their information in general, not information about Xbox in particular.

Xbox Content and Services is a part of the Gaming division (games, DLCs, digital sales, subscriptions and everything that is not hardware sales). The Gaming division at Microsoft is divided in two: Xbox Hardware and Xbox Content and Services . 

The link you shared is only the Press Release summary Microsoft always does every quarter. There they highlight some of the figures for the media and journalists. The full financial report with more details on performance (and figures on Xbox Hardware, which is the other Xbox division) is on the Financial Statements Excel document and the documents for investors - especially the PP presentations, the Investors Call transcript and the 10Q Word document - , where you will see more data on Xbox that is not shown in the link you shared, because that's not the full report, it's a summary for the press.

Showing their Earnings Press Release summary and saying they are being opaque is very misleading, you can't find data on Windows or Bing revenue there either because it's a summary for journalists and the media, but that data is in their 10Q document. These are all the numbers they shared about Xbox:

- Xbox Hardware revenue: 1.5 billion (up 86%, up 85% CC).

- Xbox Content and Services revenue: 3.5 billion (up 40%, 38% CC).

- Total Gaming revenue: 5 billion (up 51%, up 50% CC, first time they have ever hit 5 billion according to Nadella in the transcript of the Investors Call).

- 2 billion third party revenue (all-time record according to Nadella in the transcript of the Investors Call, this goes within Xbox Content and Services, meaning 1.5 billion came from subscriptions and first party games and DLC - so basically 90-95% of this must be Game Pass and Gold because people play Xbox first party games with Game Pass nowadays, they don't buy the first party games individually; also, revenue from the EA Play subscription service goes into third party revenue and not here).

- For Q321, they expect Gaming revenue to increase 40% and Xbox Content and Services to increase 25%. So they are expecting around 3.29 billion in total Gaming revenue. Considering Microsoft's fiscal year starts on July 1, the total Xbox/Gaming revenue for FY21 should be 3.2 (1Q21) + 5 (2Q21) + 3.29 (3Q21) + around 4 billion (Q421), so around 15.5 billion dollars, although it depends on how much it grows in Q3 and Q421. Microsoft is usually conservative in their outlooks so they can surpass expectations later - common practice among big companies, Nintendo does the same - , so going from 3.33 billion in Q420 to 4 billion in Q421 should be very doable.

- Game Pass has 18 million subscribers and Xbox Live has 100 million monthly active users.

- A bunch of non-numerical data about the Zenimax acquisition, future plans for Game Pass and other stuff.

More Personal Computing (the part of Microsoft the two Xbox divisions are in):

- Revenue: 15.12 billion (they say "up 14% driven by Gaming" and that's true because they expect between 12.3 and 12.7 billion in revenue in Q3, you can read the Q3 Outlook document if you are interested, Gaming grows a lot in revenue during the Holidays and especially when new consoles launch).

- Profit: 5.22 billion (up 25%).

- Costs decreased 10% to 9.9 billion.

More Personal Computing breakdown:

- Windows represented 40% of the division (6.15 billion). The biggest segment.

- Xbox represented 33% of the division (5 billion). The second biggest segment.

- Bing (this includes advertising revenue), Hololens and Surface represented the other 27%.

Like I said, Microsoft only shares the profit of every one of their three divisions (More Personal Computing, Productivity and Business Processes and Intelligent Cloud). They NEVER share the profit of each of their products and services within those divisons. Not only does Microsoft not share the profit of Xbox, they don't share the profit of Surface, Azure, Hololens, Windows, Bing and any other one of their products or services. Your problem is less of Microsoft not being open about how much money Xbox makes and more of Microsof not being open about the amount of money any of their products or services make.

If your proof for saying that Xbox is not profitable is that Microsoft doesn't share the profit of the Xbox segment, then literally all of their products and services are non-profitable too. And Xbox is not reported as Xbox Content and Services, like you said, that is what they chose to highlight in their Earnings Press Release summary for the press. They shared a lot more data than that - as I have shown - as well as their expectations for the future of the Gaming segment. You can say Microsoft is opaque in the way they share their financial data when it comes to their products and services in general - and I would agree - , but you cannot say they are opaque about Xbox in particular because that is not true. They are as opaque with it as with Azure, Windows and so on.

If memory serves correct they lost only around .75 billion dollars during the Wii U era, with net losses in 2012 and 2014. Unless your talking revenue, which isn't profit

I know all of this (once again, this is my job, I revue reports like this). MS disclosed its losses of the Xbox division for years, until 2014, when they suddenly decided to stop. And the revenue back then was pretty high too, but they were still losing money.

Now they spend more money than ever on the Xbox division, and not disclosing their profits/losses. The reason seems pretty clear.

You literally made that up. They have never shared the losses or profit of anything, and not of Xbox either. You probably mean an analysis made by a third party analyst that was featured on Forbes in 2014 and that turned out to be very wrong as in fact Forbes eventually reached the conclusion that the Xbox divison was profitable in 2014 (they even had to correct the article because they realized they got it wrong): https://www.forbes.com/sites/insertcoin/2014/08/11/why-its-perfectly-fine-if-microsoft-has-lost-400m-on-xbox-one/

In fact, this is what Forbes wrote in regards to that "report" (which, by the way, was removed by the author and is no longer accesible): 

The $400M figure itself was not the point of this article, but many are pointing out the math leading to all these headlines is misguided. These numbers reflect gross margin, not profit and loss, and are increases, not totals. While we can use that data to approximate $7.1B in revenues compared to $5B in costs, without further information from Microsoft, it's hard to pinpoint an exact profit or loss on the Xbox One. Though if they have lost money on the system so far, it's for the reasons I go into below, and would not be cause for alarm.

They debunked that report and said that their information was that the revenue was 7.1 billion and costs were 5 billion. 

Edit: just checked Microsoft's 2014 financials and they had Consumer Devices and Hardware at a 411 million profit.