Spencer said a few weeks ago in Larry Hryb's Podcast that the Gaming division is profitable. Microsoft doesn't give profit figures for every product or service, only for the full divisions. So basically we know the division Gaming is in is very profitable - as per their last report - but we can't know the exact profit of Xbox and the other products within that division.
Nadella also said Gaming is "very profitable" in their last report but yeah we don't have exact numbers.
Do you have source for Nadella's statement ?
And yeah, restructuration of difivisons under bigger things to hide bad performance is pretty common. And the way reports are made doesn't help either. "Microsoft report shows record in profit while Xbox division see revenue reaching several billions" -> people assume MS's profits come from Xbox
-> the reality is that the Xbox hardware and Game Pass make them lose money
"Quagmire, are you the type of guy who takes 'no' for an answer ?"
"My lawyer doesn't allow me to answer that question"
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