I get dropping stuff like PictoChat, some of the Wii Channels, maybe even StreetPass. I don't understand why the Switch doesn't have an Internet Browser, Activity Log, Virtual Console, and Netflix. That's all very basic stuff. And give us some actual themes as well, please, the 3DS had those.
Do American Switches lack an Activity Log? Mine has one.
They sort have a Virtual Console with the eShop, and it's expanded in scope since it is open to mobile, Steam, PSX, and PS2 ports as well as new games. While I miss the software library on the Virtual Console, I find that as of this year the Switch has more than surpassed what was available between its new ways of delivering. Mostly, I hope that Nintendo brings back the rest of the missing catalogue from the Wii era; but we just got FF7, 8, and X, and a bunch of other FF games, that's crazy! There's also the NES and SNES service which gives a bunch of games for free alongside the online service.
I'm not saying Netflix or Opera wouldn't be nice to have, but calling them basic services for a gaming console is a gigantic stretch. Nintendo doesn't even own these things. At least they owned the Wii Channels and StreetPass.
I agree themes would be nice for people who like them, even if I couldn't care less about them myself.