Angelus said: If I might make things a little more clear, staff often sees criticism presented to them in a manner which isn't conducive to a good dialog. If you're coming at us with say, snide comments, or spurious arguments, then you're frankly just getting in the way of actual improvement. Everyone handles it differently, but ultimately it shuts down lines of communication, because people don't want to be dealing with that kind of behavior on a consistent basis. So it's not that staff isn't open to criticism, or that once you cross some sort of threshold, you've hit your limit for criticism we'll hear from you in a given day/week/month/whatever. We're simply asking people to be mindful of the fact that these are actual people, trying to make the site better for everyone in some capacity. Many of them without any form of compensation for their efforts. If you're making a habit of coming at them sideways, or talking down to them, under the guise of "criticism," then that's a problem, and we're going to be stricter on it moving forward. |
I think that if we are going this route, that everyone has to be more careful with what they say. If non-staff are going to be held to a higher standard in regards to interactions with the staff, then the staff also have to make sure that their interactions with non-staff are courteous and respectful.