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Forums - Gaming - Xbox I am sorry never again

arcane_chaos on 15 May 2015

from what I hear ALL customer service is awful, though haven't heard much on Nintendo



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DonFerrari on 15 May 2015

In Brasil support os usually shitty for almost anything.



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raidinglarastomb on 15 May 2015

ChaEnglishid:
Judging by the way I say u wrote coupled with being overly emotional about a call service from ireland, it sounds like you wanted to be excused from buying anything from them tbh, there's no way you let one call service completely shape how you shop, my folks for example have had shit call service with Sky for years, not just a single one hour call, years, I'd say they were more or less right to cancel with Sky, that and saving themselves money by going with the more modern Netflix.


That's how i see it anyway.


My english is not very good. But Why put up up with bad  support?  And it was more than one support call. I work in I.T. and I normally have to deal with Oracle support who are a lot worse than Microsoft but I say why deal with it f### them all



old skool

marley on 15 May 2015
arcane_chaos said:
from what I hear ALL customer service is awful, though haven't heard much on Nintendo


I've dealt with Nintendo customer service twice and they were fantastic both times.  



3sexty on 15 May 2015

one or 2 poorly customer focussed experiances in an hour. Seriously you get that with most customer support for any product or service. Do you really think those kind of staff care about what product you purchase or not? Personnally I'd get over it and move on. There is also the option for lodging a complaint with their management if it matters that much. 



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Low78wagon on 15 May 2015

Sounds like ps4 and wiiu are in your future ; )



Chazore on 15 May 2015
raidinglarastomb said:


My english is not very good. But Why put up up with bad  support?  And it was more than one support call. I work in I.T. and I normally have to deal with Oracle support who are a lot worse than Microsoft but I say why deal with it f### them all

Because to the contary, my folks made a big deal about leaving Sky, the call assistants crumbled to their supervisors weho then offered slightly cheaper sky deals and a new box for everytime the box broke down, basically making them crumble to offering something which my folks are sometimes good at doing (not me in a million years though), only recently have they thought of moving onto something like Netflix due to me pointing out the money they could save and the fact they could watch what they wanted whenever they wanted.

I just feel you're throwing too much weight into a few phone calls, most customer services around the world are absolutely shit, but that doesn't stop me from buying the product, it's only when it breaks day 1 is when the phone calls and the replacement box shall be demanded and followed through by most means.



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pbroy on 15 May 2015

I support your choice. Buy Sony from now on







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ArchangelMadzz on 15 May 2015

I've only experience Sony support twice (once with PS3 and once with Xperia) and both times it's been great and informative.

Amazon has amazing customer support!
and Netflix has fantastic customer chat support.

Every ISP customer support sucks unless anyone call tell me of a good experience they've had? I've had one with Virgin Media about 7 years ago out of 15 bad ones.



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JRPGfan on 15 May 2015
raidinglarastomb said:

Well i was going to buy that anyways. I normally buy two consoles every gen but i have not bought one yet this gen


Wait for PS4 price cut, get that.  ^-^