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Forums - Gaming - British Government Obligates Developers To Fix Their Games

Soleron said:
Mr Puggsly said:
...

No, I can absolutely expect consumers to do research on every piece of software they fancy. If you care about your money, do some research.

If people want something that's guaranteed to work problem free, go buy a movie.

Lastly, most games are not a buggy mess without laws like this. Why? Their reputation is important to them. So we don't need to implement laws like this because a few noteworthy games are a mess.

If you buy something from Amazon, you can return within 30 days for any reason.

This law simply extends this to digital goods.

How can that be enforced? How do you know the software has been removed from the computer/ console after the refund? I thought everyone hated DRM. A lot money the EU would have to shell out to fight piracy. Even registered license keys don't work well.



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I hope this spreads, so this garbage can finally get fixed.

AND so Bethesda has to take more time in making The Elder Scrolls games playable at launch.



I am the Playstation Avenger.

   

Carl2291 said:

Meh, Im calling that bullshit simply because it doesnt get reported on. Before Skyrim released there was literally nothing at all talking it down. It was after release, when a Million people had already bought the damn thing, when people started to realise it was an unfinished, buggy piece of shit. Same with Battlefield.

You go see a new movie, you dont get frame rate stutters half way through. You go buy a new music CD, you dont get fuzzy audio on half the tracks. You go buy a new car, your horn works.

The videogame industry seems to get a free pass for releasing unfinished, buggy, broken products time and time again. Be it EA having continued problems with Battlefield or Bethesda releasing a broken game on PS3. There are so many examples of publishers releasing faulty products and in the case of Skyrim, it gets swept under the carpet while they get Game of the Year awards thrown at them. 

Its wrong, and the publishers/developers need to start taking it seriously. Maybe something like this will actually increase quality assurance. I dont see how it can be a bad thing, and youre yet to explain how it is a bad thing.

Edit - Sim City would be another brilliant example.

Edit 2 - And you can add Batman Arkham Origins into that, where the developer has fully noted that there are game breaking bugs and glitches, yet refuses to fix them because they want to sell DLC...

The video game industry gets a free pass because its a completely different and complex form of entertainment. Its not something you just stare at or listen to. You wouldn't know if a music CD or movie was half finished and there is no guarantee on the quality of those.

If frame rate stutters are bother you then you shouldn't be playing games period. Games aren't held to the same standards as movies for obvious reasons.

You're cherry picking a few example of buggy games and ignoring most games work great with little regulation.

These kinds of regulations could stop games from hitting the market or being released in certain regions. Let the market solve this relatively small issue, not government. The goverment just rapes everyone out of money and fucks things up.



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Mr Puggsly said:

The video game industry gets a free pass because its a completely different and complex form of entertainment. Its not something you just stare at or listen to. You wouldn't know if a music CD or movie was half finished and there is no guarantee on the quality of those.

If frame rate stutters are bother you then you shouldn't be playing games period. Games aren't held to the same standards as movies for obvious reasons.

You're cherry picking a few example of buggy games and ignoring most games work great with little regulation.

These kinds of regulations could stop games from hitting the market or being released in certain regions. Let the market solve this relatively small issue, not government. The goverment just rapes everyone out of money and fucks things up.


I know its complex, though the people working on the games should be competent enough to release an unbroken product. Time should be taken to guarantee the game is released in a fit enough state, not a broken state.

Of course Im cherry picking the games that have had major problems, because thats the whole point of this. These games shouldnt have been released in the states they were. They should have been tested fully before millions of people went out and spent £X on them. The games that have minimal problems, framerate stutters and general glitches, arent really the problem. The nigh-unplayable games that feature game breaking bugs are the ones presenting the problem.

Im not saying every dev/pub that releases a videogame that has a bug or a glitch is at fault. Im saying the devs/pubs that release totally broken games are at fault. There needs to be a greater focus on quality assurance and proper testing. The majority of devs and publishers are alright in this regard, but now and then you get a game released in a totally shitty state (See Sim City, Skyrim, Arkham Origins, Battlefield).

The developers who actually put time and effort into making sure the content they release is okay for launch should have no problem with this.



                            

Carl2291 said:

 

The developers who actually put time and effort into making sure the content they release is okay for launch should have no problem with this.

The problem is you don't know where regulations will draw the line. You have in your head what ideal amount of regulation is. But in reality, government goes much futher than you usually want them to.

A few games being a buggy mess is no reason to let the government start regulating this form of entertainment. That rarely ends well.



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Publishers boicoting UK in 3,2,1...



brendude13 said:
Battlefield 5 cancelled in the UK?

LOL I wish I can 'like' posts here. Absolute gold.




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Mr Puggsly said:
Carl2291 said:

...

A few games being a buggy mess is no reason to let the government start regulating this form of entertainment. That rarely ends well.

You misunderstand the scope. The law is neither about video games nor about software bugs.

It's about any digital good (music, films, games, packaged software, probably even Bitcoins). And it gives a right of return or refund if the product is DEFECTIVE. The legal standard for this is far higher than "buggy". It has to not perform as advertised.

Secondly, the UK ALREADY HAS laws identical to this for physical goods ordered online. This actually reduces the amount of regulatory burden because it now applies to every good instead of some of them. UK businesses already coexist with a high degree of consumer regulation; physical video game prices are already higher to take into account the effects of physical returns. Digital content retains that high price without that right, before this law.



I like this cuz it makes perfect sense. I just hope more countries adopt this, that way we'll have less broken games being sold at full price...Bethesda I'm look at you!