It doesn't suck but its hardly problem free, to be honest a large amount of the problem actually came from Sonys bumbling PR. Telling consumers they will buy the console even if it doesn't have games, telling them rumble is 'last gen' then adding it and saying that BC is an important part of their strategy then dropping it like a rock are just some of the major screw ups their PR team has made in the last year or so.
However if you want me to list some problems with the console;
Unnecessary use of HD media adding to the launch price
Said launch price being far too high
Actual physical size being extremely large
Apparently extremely hard to develop for leading to huge dev budgets
Far too many changes causing large amounts of confusion (20GB, 40GB, 60GB, 80GB)
None of them make the console suck by any means though.
Totally agree really.
Lack of games a real issue. Price of games also problematic many titles typically more expensive than 360 (EU).
Sony's stategy has been to loose money on VERY expensive hardware and make up the difference with the software/periphials so I am expected to pay £50 for a game and thats too much!!
Too many cross platform titles on 360/PS3 with virtually no difference in graphics, gameplay or features.