I can think of 3 things that really surprised me:
1) Valve not only going BACK to Half-Life after 13 years, which was a meme at that point, but making it a VR game. And not only making it arguably the best VR game ever, but still somehow having that amazing gameplay and storytelling that Half-Life became known for.
2) Valve going all in on hardware. 10 years ago, Valve floundered in their initial endeavor with Steam Machines and the original Steam Controller, and moderate success with a VR headset in the Index. Years later, they shocked us with the Steam Deck. A massive surprise and one of the most innovative pieces of tech we had seen in a long time. Several years later, Valve continued to add hardware with a console-like desktop, a new VR headset, and a new Steam Controller. Other than the controller, all running on the same OS that Valve has been iterating on for years now. And Valve championing the now otherworldly concept of you owning the tech you buy.
3) Xbox going third-party. Xbox's buying the publishers really caught the magnifying glass of Microsoft's higher-ups. Most notably Satya Nadella and their CFO Amy Hood. With impossible financial goals after the purchases, Xbox deciding to completely open up their semi-closed walled garden sent shockwaves to the point where we now see the big 3 of Halo, Gears, and Forza on PlayStation, and I imagine at some point, the Switch 2. Don't know how things will change under the new leadership, but that was still shocking to see regardless.