Final Fantasy XIII
Why? It's my most hated game and it's in my all-time favorite game franchise (VI is my favorite game, and VII, X, and XII are all in my top ten of all time and VIII/IX is just outside my top ten while IV/V are just outside my top 25).
To fix it? I'd drastically change its battle system. I kinda like the idea of paradigm shifting in theory, but in practice it took virtually all control out of the gameplay, leaving it as an example of style over substance. The only real agency the player had at any given time was what job a character took and at what time. that's it. so, replace the paradigm shift system or alter it so that you can PROGRAM your characters like in FFXII. Imagine you can create your own classes, so instead of 'sentinel' which is all defense all the time, imagine you could make your own 'Sentinel' which was a combination of attacks and defense. Focus on buffing and aggro control, but still attack once your skills take over. Also, make the battle system so that you don't automatically get a game over when the main character dies.
Man, XII's battle system was just so much better than XIII in virtually every way.
And fix the narrative so that you don't HAVE to read datalogs to understand who people are. There's nothing wrong with supplementary content being relegated to an in-game encyclopedia, but it has to be supplementary and not primary information. The fact that I had to read the datalog for like 70% of the game's plot and character development was, on its own, the greatest failure of narrative I've ever seen in a game. Dark Souls's labyrinthine world building is better by a country mile.
Also, I think a bit more nonlinearity would go a long way. Sure, I don't mind linear games (FFX is one of my favorites),b ut there's a huge difference between a linear game that gives you many branching paths and some exploration along the way and a linear game that is basically an RPG on rails. A walking simulator where you occasionally get interrupted by battles you have very little control over that last forever.
so yeah, three key (but significant changes). Change the battle system, fix the narrative, and add some more nonlinear elements and exploration/side questing throughout instead of just chapter 11.
It'd still only be an okay game and not great, but that'd go a long, long way.
My Console Library:
PS5, Switch, XSX
PS4, PS3, PS2, PS1, WiiU, Wii, GCN, N64 SNES, XBO, 360
3DS, DS, GBA, Vita, PSP, Android