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Forums - Sony Discussion - Sony Yellow Light Of Death Hits

goddog on 18 May 2009
Phrancheyez said:
Are you also going to bitch to Ford or GM when your car breaks down out of warranty too? Do you want them to hold your hand and tell you everything's going to be okay? You own something that broke outside of it's manufacturer's promised warranty. Keyword is outside. That means the manufacturer fufilled it's promise. It's on you now. It costs $150, do you want it fixed or not?

People who complain about this kill me, I don't care if it's 'been happening'...it's nowhere near the scale of RROD. How many of those consoles are still going strong?

Unfortunately, there's a failure rate with everything and your product falls into that percentile. We apologize, but hopefully for your convenience we will have a slightly cheaper model out after 3 years that will have a little lower failure rate. *que MS business strat*

It's similar to RROD, but again nowhere near the scale. The same strategy applies, you just don't have to doll out a billion like MS did.

 

sony could always man up and offer a 3 year cover like MS has for  its crap, i think it would be best for consumers and kill those in store warranties, also it would show more value in sonys brand if they preemptively did it 



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binary solo on 18 May 2009
1337 Gamer said:
everything goes bad after a while. But atleast M$ will pay for your repairs up to 3 years after initial purchase.

 

 Fixed



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green_box on 18 May 2009

''the universe is balanced'',..



Phrancheyez on 18 May 2009
goddog said:
Phrancheyez said:
Are you also going to bitch to Ford or GM when your car breaks down out of warranty too? Do you want them to hold your hand and tell you everything's going to be okay? You own something that broke outside of it's manufacturer's promised warranty. Keyword is outside. That means the manufacturer fufilled it's promise. It's on you now. It costs $150, do you want it fixed or not?

People who complain about this kill me, I don't care if it's 'been happening'...it's nowhere near the scale of RROD. How many of those consoles are still going strong?

Unfortunately, there's a failure rate with everything and your product falls into that percentile. We apologize, but hopefully for your convenience we will have a slightly cheaper model out after 3 years that will have a little lower failure rate. *que MS business strat*

It's similar to RROD, but again nowhere near the scale. The same strategy applies, you just don't have to doll out a billion like MS did.

 

sony could always man up and offer a 3 year cover like MS has for  its crap, i think it would be best for consumers and kill those in store warranties, also it would show more value in sonys brand if they preemptively did it 

 

+1. Touche..money is tight tho, you know?  =P



selnor on 18 May 2009
Leonidus said:
NoCtiS_NoX said:
Which model of PS3 usually the YLOD hits? The older or the new ones?

Launch 60GB.

 

I thought it was to do with the motherboard/memory as such. I have a friend who's went and his is the 80gb at 3 months old? At least thats what Sony told him on the phone. Also he got charged £185 and got a 40gb HDD back???? Needless to say he complained and got a 80gb HDD eventually. It was on the BBC news about 1 month ago.  



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Dgc1808 on 18 May 2009
Leonidus said:
Put it into perspective. This mainly happens to launch 60GB PS3s. How many launch Xbox 360s are there still around?

 

I know 2. I also know alot more that just... didn't make it but... yea... There's still a decent number of them out there probably.

OT: PS3's don't break!!! It's a LIE!!! TEH CELL!!!



4 ≈ One

MrBubbles on 18 May 2009

well i have had far more issues with the ps3 than the 360, in fact it just cost $190 to fix last week. honestly, i think their failure rates are right up there. just like their last two horribly built consoles.



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Feylic on 18 May 2009
goddog said:
Phrancheyez said:
Are you also going to bitch to Ford or GM when your car breaks down out of warranty too? Do you want them to hold your hand and tell you everything's going to be okay? You own something that broke outside of it's manufacturer's promised warranty. Keyword is outside. That means the manufacturer fufilled it's promise. It's on you now. It costs $150, do you want it fixed or not?

People who complain about this kill me, I don't care if it's 'been happening'...it's nowhere near the scale of RROD. How many of those consoles are still going strong?

Unfortunately, there's a failure rate with everything and your product falls into that percentile. We apologize, but hopefully for your convenience we will have a slightly cheaper model out after 3 years that will have a little lower failure rate. *que MS business strat*

It's similar to RROD, but again nowhere near the scale. The same strategy applies, you just don't have to doll out a billion like MS did.

 

sony could always man up and offer a 3 year cover like MS has for  its crap, i think it would be best for consumers and kill those in store warranties, also it would show more value in sonys brand if they preemptively did it 

Why? Why would Sony do this, and how is it "manning" up, and why 3 years? If you want them to extend the ps3 warranty to 3 years, why not the Wii? why not the PSP, or DS? Why not TV's, or computers, or ANYTHING else you can purchase? The only reason the 360 warranty was extended was because it had ABNORMALLY high failure rates. If they the 360 had failed at the same rate as other electronic devices, MS would have never, ever, ever extended the warranty, it just wouldn't have made sense.

 



selnor on 18 May 2009
Feylic said:
goddog said:
Phrancheyez said:
Are you also going to bitch to Ford or GM when your car breaks down out of warranty too? Do you want them to hold your hand and tell you everything's going to be okay? You own something that broke outside of it's manufacturer's promised warranty. Keyword is outside. That means the manufacturer fufilled it's promise. It's on you now. It costs $150, do you want it fixed or not?

People who complain about this kill me, I don't care if it's 'been happening'...it's nowhere near the scale of RROD. How many of those consoles are still going strong?

Unfortunately, there's a failure rate with everything and your product falls into that percentile. We apologize, but hopefully for your convenience we will have a slightly cheaper model out after 3 years that will have a little lower failure rate. *que MS business strat*

It's similar to RROD, but again nowhere near the scale. The same strategy applies, you just don't have to doll out a billion like MS did.

 

sony could always man up and offer a 3 year cover like MS has for  its crap, i think it would be best for consumers and kill those in store warranties, also it would show more value in sonys brand if they preemptively did it 

Why? Why would Sony do this, and how is it "manning" up, and why 3 years? If you want them to extend the ps3 warranty to 3 years, why not the Wii? why not the PSP, or DS? Why not TV's, or computers, or ANYTHING else you can purchase? The only reason the 360 warranty was extended was because it had ABNORMALLY high failure rates. If they the 360 had failed at the same rate as other electronic devices, MS would have never, ever, ever extended the warranty, it just wouldn't have made sense.

 

Sony dont have that great a record of well built consoles. In fact I remember the PS2 launch and the possibility of a recall, I had 3 PS2's. Even PS1 had major problems, I had 4. The PS3 Yellow Light has had an increase, why I dont know. But it made the 6'oclock news recently here in UK. Regardless, I enjoyed every console that failed. Although the 360 is the only one I ever had fixed for free by M$. Sony have always charged me or it was cheaper to buy new again. :)

 



gergroy on 18 May 2009
nordlead said:
FKNetwork said:
Both the 360 and PS3 are known to go wrong, it's just one of those things but i do think Sony should cover any costs for repairing a ps3 within the 12 months, I thought this was the law?

In the US, it is a 1 year warranty. In other countries, who knows but I have heard of 2 year warranties. The system has been out for more than 1 year, so more than enough people have systems outside of warranty. I really hope my unit breaks within warranty, or not at all.

Sadly, my Wii sounds like it is going to break, but hasn't. Hopefully it doesn't, as it is no longer in warranty.

lol, according to MikeB it is 3 years everywhere in Europe.  He also said that even then, if you write a letter to somebody you can get it fixed or a replaced anytime.  So basically, MikeB says Europe has an infinite warranty for Sony products.