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Forums - Gaming Discussion - Future of GameStop

kirby007 said:
super_etecoon said:
I don't know. For me to ever care about being a GameStop consumer again they would have to quit hiring anti Nintendo trolls. It doesn't seem likely anytime soon. It's a difficult thing to ask low wage employees to leave their biases at the door and to remember that they should be a cheerleader for the entire industry, not just their preferred compan(ies), but it should be required. It just makes good customer service sense. I'm not the kind of customer to loiter and waste an associate's time, but if you want to engage me in a dialog about gaming (because that's what your customer service guidelines request), don't make every conversation into some console wars flame thread. If you can't handle that bit of cordiality, then allow me to shop for my Nintendo merchandise in peace. And this goes for any bias, not just in regards to Nintendo. These stores need to hold their employees to a higher standard (and breadth of interest). It is, after all, one of the funnest jobs you can have as a kid. Show some respect to the honor and the perks that come along with it.

it is the funnest job because of the war

Best fought on the internet gridiron, not while you're trying to sell customers your products.  



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It sucks for people who work there but the business is trash. If GS went away and it allowed smaller chains to thrive, that would be great.



How do people come up with there crazy assumptions...its beyond me and Gamestop is beyond saving.



Nintendo doesn't control enough of the market to keep Gamestop afloat on its own.

Gamestop is a dying model. Those kinds of specialty retailers just don't exist anymore. Between big box stores, amazon, and digital sales, they're between a rock and a hard place. They've done a fairly good job overall of trying to keep themselves relevant. Integrating think geek was a good call. But, I just don't see how they can stay in existence in the current market.



super_etecoon said:
I don't know. For me to ever care about being a GameStop consumer again they would have to quit hiring anti Nintendo trolls. It doesn't seem likely anytime soon. It's a difficult thing to ask low wage employees to leave their biases at the door and to remember that they should be a cheerleader for the entire industry, not just their preferred compan(ies), but it should be required. It just makes good customer service sense. I'm not the kind of customer to loiter and waste an associate's time, but if you want to engage me in a dialog about gaming (because that's what your customer service guidelines request), don't make every conversation into some console wars flame thread. If you can't handle that bit of cordiality, then allow me to shop for my Nintendo merchandise in peace. And this goes for any bias, not just in regards to Nintendo. These stores need to hold their employees to a higher standard (and breadth of interest). It is, after all, one of the funnest jobs you can have as a kid. Show some respect to the honor and the perks that come along with it.

I know what you mean.  I remember multiple occasions of browsing within different Gamestops around 2013 and hearing the employees actively talking customers out of buying Wii U's.



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Mandalore76 said:
super_etecoon said:
I don't know. For me to ever care about being a GameStop consumer again they would have to quit hiring anti Nintendo trolls. It doesn't seem likely anytime soon. It's a difficult thing to ask low wage employees to leave their biases at the door and to remember that they should be a cheerleader for the entire industry, not just their preferred compan(ies), but it should be required. It just makes good customer service sense. I'm not the kind of customer to loiter and waste an associate's time, but if you want to engage me in a dialog about gaming (because that's what your customer service guidelines request), don't make every conversation into some console wars flame thread. If you can't handle that bit of cordiality, then allow me to shop for my Nintendo merchandise in peace. And this goes for any bias, not just in regards to Nintendo. These stores need to hold their employees to a higher standard (and breadth of interest). It is, after all, one of the funnest jobs you can have as a kid. Show some respect to the honor and the perks that come along with it.

I know what you mean.  I remember multiple occasions of browsing within different Gamestops around 2013 and hearing the employees actively talking customers out of buying Wii U's.

And that was a good call.



Train wreck said:
Mandalore76 said:

I know what you mean.  I remember multiple occasions of browsing within different Gamestops around 2013 and hearing the employees actively talking customers out of buying Wii U's.

And that was a good call.

It was?  By what metric?  Most WiiU owners I know were very happy with their system.  I know I played a ton of games on my WiiU and had a blast,  I just wish I could transfer most of my eshop games to my Switch so I could go back and continue those games.  I'm sure your post was just meant to be snarky, but considering this post is about GameStop employees demeaning products, it exemplifies the behaviors I'm referring to.  Just let people purchase the products they want and let them be happy.  You're not saving someone time or money by discouraging their console purchase, and I could say that for probably all consoles ever made.  Want to buy a Dreamcast?  Go for it, there's plenty of great content to be had and still some of the best football games to date.  Madden wishes it could have half the heart of NFL2K.



Just need them to stay open long enough to sell my PS4 pro in exchange for a PS5. I've only been to Gamestop once in the last 5 years, and that was to trade in my PS4 for the Pro. Even if I don't shop there often, I see the merit in them and like blockbuster before them it will be sad to see them go.



It's already dead and gone here, the last store closed a few weeks ago. My experience with them has been shoddy at best; crazy prices, insane pre-owned "deals", bogus "insurance" or guarantees, and staff with little to no knowledge. There aren't really all that many dedicated game retailers left today, but there's one in the same mall nearby that has better stock and much better prices. I think that was the nail in the coffin, along with digital taking a larger chunk this gen.



The push for digital and online retailers have badly local retail stores. Nowadays, either a store deals with a multitude of entertainment products at once, or it's going to slowly fade away.



You know it deserves the GOTY.

Come join The 2018 Obscure Game Monthly Review Thread.