Forums - Gaming Discussion - What's causing the delays in chart updates?

Kerotan said:
Basically we need Brett to place a little more trust in machina. I can understand he wanted to ease him into doing ioi's old jobs and didn't want to hand him full powers right away. But machina has proved he's the man for the job and should be thrown into the deep end. It would increase the productivity of the updates big time.

I'm not sure it's so much about trust. I've been working for Brett for almost a decade and I've actually been doing the software for coming up to two years now (time frigging flies). I don't doubt he trusts me to do this stuff.

The real problem is that Brett would need to spend time building new functionality into the section of the site where we work on the charts. The stuff he does that I'm unable to do - and the reason for that - it's stuff that requires someone to literally go into the site code and tinker. I cannot do that - I know nothing about coding or website development.

For me the logical thing to do would be for him to devote a few hours or days, or whatever it would take, building those tools for me, and then he can just leave us to it and never be bothered with any of it ever again (something that'd suit him no end I imagine). That requires more work for him in the short term but nothing thereafter, but he doesn't seem to be able or willing to put that immediate work in. Which leaves us stuck with the status quo where Trunks and myself are sending him almost daily e-mails reminding him that X needs adjusting or Y needs re-setting, and then waiting... days? Months? Years? For him to actually do it. It's like pulling teeth.



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It's been like this for 2 years or so now. Numbers aren't really why we all come here anymore. It's not great as I can imagine the site isn't attracting many new users as we all came for sales and eventually browsed the forums and made accounts.



PS4(PS5 Soon)and PC gaming

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Green098 said:
Machina said:
Partly my fault, partly Brett's.

I fucked up the latest chart I was working on (the next German chart) by making a rookie error. If an error is made in an unpublished software chart then it needs to be completely reset so that I can start again from scratch. What's causing the delay? Well Brett is the only one who can reset the charts and I've been waiting all week for him to do so but he still hasn't.

So that's the reason for the hold-up, and I've been kicking myself about it all week because I know if I need to request a reset it can take anything from 24 hours to a fucking week for Brett to actually do something. As soon as he responds to me and resets the chart I can get back to doing a chart or two every day.

So yeah, sorry guys... :(

It's ok I think it's seems that a lot of people here are used to a wait when it comes to the sites numbers anyways lol. Any chance when everything is sorted the charts will be updated at a bit of a faster pace to catch up for the lost time?

Yeah I will definitely make an effort to push the software out a bit faster than my usual rate once I can get started again. It's not exactly happened at the best of times though - I'm going on holiday in 5 weeks' time (I'll still work on them on holiday, but at a slightly slower rate than normal).

As for the hardware that's Trunks' area and I think he's waiting for Brett to adjust PS4 up before he gets started again.

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As an addition to my first post I'll say this - we're doing our best with the tools we have. If Brett ever gives us the ability to adjust post-chart publication and reset charts we can actually return to the super old school schedule where we were basically only a fortnight behind the actual date. As it is, at present, the best we can do is be a month behind actual.



Machina said:
Green098 said:

It's ok I think it's seems that a lot of people here are used to a wait when it comes to the sites numbers anyways lol. Any chance when everything is sorted the charts will be updated at a bit of a faster pace to catch up for the lost time?

Yeah I will definitely make an effort to push the software out a bit faster than my usual rate once I can get started again. It's not exactly happened at the best of times though - I'm going on holiday in 5 weeks' time (I'll still work on them on holiday, but at a slightly slower rate than normal).

As for the hardware that's Trunks' area and I think he's waiting for Brett to adjust PS4 up before he gets started again.

----------

As an addition to my first post I'll say this - we're doing our best with the tools we have. If Brett ever gives us the ability to adjust post-chart publication and reset charts we can actually return to the super old school schedule where we were basically only a fortnight behind the actual date. As it is, at present, the best we can do is be a month behind actual.

That's good to hear anyways I appreciate you do the best that you do, and up until this hiccup I was very satisfied by the rate of the updates to the charts and a month behind the actual date was always more than acceptable for me and of course their's no problem going at a slower pace with chart updates when your on your holidays. To be honest you'd deserve the entire time off.



ArchangelMadzz said:
It's been like this for 2 years or so now. Numbers aren't really why we all come here anymore. It's not great as I can imagine the site isn't attracting many new users as we all came for sales and eventually browsed the forums and made accounts.

I mean I am surprised sometimes when a good few youtubers mention this site here and there in their videos for sales numbers, and some notable channels too like ReviewTechUSA and Farfromsubtle. As well as a few people hear and there refering to it youtube comment sections and elsewhere. Although you are very right about your last sentence I've been using this site just to look at numbers years before I ever noticed the forums and then made an account. Would be great to try and attract more people to the forums of this site some how.



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Machina said:
Kerotan said:
Basically we need Brett to place a little more trust in machina. I can understand he wanted to ease him into doing ioi's old jobs and didn't want to hand him full powers right away. But machina has proved he's the man for the job and should be thrown into the deep end. It would increase the productivity of the updates big time.

I'm not sure it's so much about trust. I've been working for Brett for almost a decade and I've actually been doing the software for coming up to two years now (time frigging flies). I don't doubt he trusts me to do this stuff.

The real problem is that Brett would need to spend time building new functionality into the section of the site where we work on the charts. The stuff he does that I'm unable to do - and the reason for that - it's stuff that requires someone to literally go into the site code and tinker. I cannot do that - I know nothing about coding or website development.

For me the logical thing to do would be for him to devote a few hours or days, or whatever it would take, building those tools for me, and then he can just leave us to it and never be bothered with any of it ever again (something that'd suit him no end I imagine). That requires more work for him in the short term but nothing thereafter, but he doesn't seem to be able or willing to put that immediate work in. Which leaves us stuck with the status quo where Trunks and myself are sending him almost daily e-mails reminding him that X needs adjusting or Y needs re-setting, and then waiting... days? Months? Years? For him to actually do it. It's like pulling teeth.

Roger.  

 

Yeah he should definitely put in the work short term and then just sail off into the sunset. 



Wow I just came to check the overall console sales...and the chart just disappeared. It's okay if it's under/overtracked, it's still a close representation of how the market shares look like.



I appreciate the transparency in this thread. Thanks for all the work you guys do. :)



Machina said:
Kerotan said:
Basically we need Brett to place a little more trust in machina. I can understand he wanted to ease him into doing ioi's old jobs and didn't want to hand him full powers right away. But machina has proved he's the man for the job and should be thrown into the deep end. It would increase the productivity of the updates big time.

I'm not sure it's so much about trust. I've been working for Brett for almost a decade and I've actually been doing the software for coming up to two years now (time frigging flies). I don't doubt he trusts me to do this stuff.

The real problem is that Brett would need to spend time building new functionality into the section of the site where we work on the charts. The stuff he does that I'm unable to do - and the reason for that - it's stuff that requires someone to literally go into the site code and tinker. I cannot do that - I know nothing about coding or website development.

For me the logical thing to do would be for him to devote a few hours or days, or whatever it would take, building those tools for me, and then he can just leave us to it and never be bothered with any of it ever again (something that'd suit him no end I imagine). That requires more work for him in the short term but nothing thereafter, but he doesn't seem to be able or willing to put that immediate work in. Which leaves us stuck with the status quo where Trunks and myself are sending him almost daily e-mails reminding him that X needs adjusting or Y needs re-setting, and then waiting... days? Months? Years? For him to actually do it. It's like pulling teeth.

Well, what is he spending his time doing if it's not VGC? Gamewise doesn't seem to be updated, either.



Are you ever going to update PS4 with the numbers Sony gave at E3?