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Forums - Gaming Discussion - Sony lowers The Last of Us: Remastered price, refuses to give people a refund (UPDATE: Sony has said they will refund customers)

MoHasanie on 21 June 2014

Earlier today, you might have seen reports about The Last of Us: Remastered being listed as $49.99 at various retailers. Well, after some time, Sony themselves updated the price on the PlayStation Store to reflect this change in MSRP. But what does that mean for those of you who pre-ordered before the change? Well, unfortunately I have some bad news.

 

Following the price change, many tried to contact Sony in an effort to receive their extra $10 credited back to their PSN wallet or credit card. Normally, customer service would have no problem doing this, but not here. With pre-orders on PSN, the fine print at the bottom states the following:

 

YOU MAY NOT CANCEL A PRE-ORDER AT ANY TIME AND REFUNDS ARE NOT AVAILABLE FOR PRE-ORDERS, SUBJECT TO APPLICABLE LAWS.

 

That means no refunds or even partial refunds in this case. Try as they might, the people who requested refunds were denied due to this clause at the end of the pre-order page. If this evolves into something large enough, we wouldn’t be surprised seeing Sony change their minds just this once, but for the time being, it doesn’t look like this is the case.

http://ps4daily.com/2014/06/last-of-us-ps4-price-drop/

UPDATE:

 

 



    

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KLXVER on 21 June 2014

Greatness Awaits...



ktay95 on 21 June 2014

Give it time and I'm certain Sony will fix this.



vivster on 21 June 2014

What an absolute dick move.
Amazon all the way. They don't take deposits and give you a price guarantee for the lowest price it has been during preorder.



If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.

RubberWhistleHistle on 21 June 2014

but.. but... sony are gods, and theyre the kings of gaming and.. and.. RETURN OF THE PS2!!! the glory days of the ps2!!



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Puppyroach on 21 June 2014

It is very strange to have that policy for preorders since the game isn't even released. Question is, has the price been lowered because of low demand or by fan request?



kivi95 on 21 June 2014

Strange. In Europe the policy is that you can cancel a pre-order on the PS store.



http://gamrconnect.vgchartz.com/thread.php?id=130023&page=1# Official Playstation Vita Thread! Come in and join!!!

OdinHades on 21 June 2014

Never pre-order digital games. It makes absolutely no sense and you should be punished if you do it anyway. Which is what happened here, so fine by me.



Official member of VGC's Nintendo family, approved by the one and only RolStoppable. I feel honored.

TheSting on 21 June 2014
OdinHades said:
Never pre-order digital games. It makes absolutely no sense and you should be punished if you do it anyway. Which is what happened here, so fine by me.


Is this dude serious?



Izo on 21 June 2014
OdinHades said:
Never pre-order digital games. It makes absolutely no sense and you should be punished if you do it anyway. Which is what happened here, so fine by me.

Um no.