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Forums - Sony - Guy finally fixes his PS4!! Pro tip: Put the HDMI in the console!!

Panama said:
Don't know why people expect electronics to have a 0% failure rate. His PS4 is probably fucked, just needs to get it replaced with the warranty instead of constantly fiddling with the hdmi.


I've personally never bought an eletronic that failed on me...



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adriane23 said:
Weedlab said:

I had a feeling that was the example you would bring in your response (at least referenced in some way). Not necessarily. The first Xbox had a design flaw that caused it to chew discs (in my region). The issue was fixed with in the first year – no “redesign” was needed. Likewise the Wii U was missing firmware updates which were added later and mitigated bricking events (5 months or so). The Vita had some minor issues, but those were alleviated within year one. The same for the Wii with respect to freezing (under a year). The 360 was a profound example of something gone wrong, but more often than not a redesign wasn’t needed for a well functioning system. Tweaks, debugging or adding firmware updates from the beginning alleviated most of the issues down the line.

 

Also ... Note I didn't say anything about "failure rate". That's a subset of the greater reason why I avoid systems at launch.



They never really fixed the disc chewing issue. It happened for the Xbox, the 360 (even after the redesigns), and it sounds like it's still a potential issue with the Xbox One, which is why they recommend that you not put it vertical.

A firmware update is not a hardware issue.

This guy has a failed system, so I naturally assumed you were referring to failure rates. If you're talking about issues in general, then you're right to an extent that the probability of launch issues being fixed by the time you get one is in your favor. However, there's still the probability that there will be new issues with the batch manufactured when you get one.

I am in disagreement, because the numbers dropped significanly after the issue was raised (again in my region). The numbers don't lie. Whether they didn't "really fix" it is irrelevant since the figures dropped significantly after launch (even if it wasn't a true fix as you're insinuating).

Didn't say it was, and that was not my argument (hardware or sofware). It's omission due to a rushed launch still played a major role in bricking which was solved post launch (5 months or so after). 

Well you know what they say about assumptions.

You have precdents for the part in bold? ... apart from the 3FixMe, of course.



 

Playstation = The Beast from the East

Sony + Nintendo = WIN! PS3 + PSV + PS4 + Wii U + 3DS


The real question is, how did the hdmi port pins get bent in the first place???

Did a competing company send agents to sabotage the console?

Its a conspiracy.



RazorDragon said:
Panama said:
Don't know why people expect electronics to have a 0% failure rate. His PS4 is probably fucked, just needs to get it replaced with the warranty instead of constantly fiddling with the hdmi.


I've personally never bought an eletronic that failed on me...


Quickly, buy a lottery ticket.



Thread backfired.



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deskpro2k3 said:
The real question is, how did the hdmi port pins get bent in the first place???

a) Manufacturing irregularity at the plant. Either some hdmi socket batch was bad. b) The guy that soldered it into the mainboard made mistakes. c) the testing unit did not test through assembled units, but through direct mb contact. So this bad batch (let's hope it is only one batch from one line from one day) slipped through unnoticed.

Now we have an unknown number of consoles with potentially destructive hdmi ports on the loose. Chances are that people just stick the cable into the port and if it doesn't work, push harder.. ("if it doesn't work, push harder. if it fails, it needed replacement anyways" is the rule). Even Kotaku didn't figure it out, apparently they just ruined one cable after the other. The problem is that the connector problem is not obvious, as many consoles seem to work anyways (essentially timebombs in the making).

If it doesn't work, you have two problems: either a pin or more in the cable is/are pulled backwards, causing no contacts, or some pin is shorting in the connector. Then you either brick the console or you get no contact, again. If Sony gets back the "bricked" consoles, many will simply work because of marginally ok connectors when they test it. So it's a mess to figure out.

Then there is a good chance the os still is too buggy and actually hangs in an infinite loop because some logic is happening that noone foresaw (like bad file when the very first upgrades fail.

Me? I'm still puzzled hpw Sony has completely messed up the customer support part. Insufficient phones, clueless "helpers", management gone fishing, apparently.



Weedlab said:
adriane23 said:
Weedlab said:

I had a feeling that was the example you would bring in your response (at least referenced in some way). Not necessarily. The first Xbox had a design flaw that caused it to chew discs (in my region). The issue was fixed with in the first year – no “redesign” was needed. Likewise the Wii U was missing firmware updates which were added later and mitigated bricking events (5 months or so). The Vita had some minor issues, but those were alleviated within year one. The same for the Wii with respect to freezing (under a year). The 360 was a profound example of something gone wrong, but more often than not a redesign wasn’t needed for a well functioning system. Tweaks, debugging or adding firmware updates from the beginning alleviated most of the issues down the line.

 

Also ... Note I didn't say anything about "failure rate". That's a subset of the greater reason why I avoid systems at launch.



They never really fixed the disc chewing issue. It happened for the Xbox, the 360 (even after the redesigns), and it sounds like it's still a potential issue with the Xbox One, which is why they recommend that you not put it vertical.

A firmware update is not a hardware issue.

This guy has a failed system, so I naturally assumed you were referring to failure rates. If you're talking about issues in general, then you're right to an extent that the probability of launch issues being fixed by the time you get one is in your favor. However, there's still the probability that there will be new issues with the batch manufactured when you get one.

I am in disagreement, because the numbers dropped significanly after the issue was raised (again in my region). The numbers don't lie. Whether they didn't "really fix" it is irrelevant since the figures dropped significantly after launch (even if it wasn't a true fix as you're insinuating).

Didn't say it was, and that was not my argument (hardware or sofware). It's omission due to a rushed launch still played a major role in bricking which was solved post launch (5 months or so after). 

Well you know what they say about assumptions.

You have precdents for the part in bold? ... apart from the 3FixMe, of course.

The numbers dropped because people just stopped putting their console vertically. 

Firmware issues, especially ones that cause a rare problem isn't a good reason to wait to buy a system because the vast majority of users didn't and probably never would have experienced it. That's why it took them 5 months to fix it.

You're right, I shouldn't have assumed you were talking about the actual issue the user was having. I should've figured you could have been talking about general problems for no real reason at all.

One example (there are plenty of others) would be when a cars get manufactured at different times of the year. An earlier batch may be just fine, but a later bstch may need to be recalled due to a new issue.



I am the Playstation Avenger.

   

adriane23 said:
Weedlab said:
adriane23 said:
Weedlab said:



 

It's simple probability ... my chances are better if I wait it out. Let them work out the inevitable bugs in the coming months. Statistics and logic are on my side with this one.

Your chances are better if you wait for a redesign, not if you wait a year for the same design. The failure rate would have to be at launch 360 levels for them to make any changes to how its currently made.

Nah, if it's even a slightly big problem they'll just put in a better HDMI port.

They probably just went with the cheapest part possible for profitabilties sake, figuring that if it's that big of a problem they can fix it before mass market.

That's the advantage of early adopters, and why they're often treated as "beta testers".

They aren't likely to get mad.



Definitely not advised, this sort of stuff could void the warranty from sony / the retailer.



Kasz216 said:
adriane23 said:
Weedlab said:
adriane23 said:
Weedlab said:



 

It's simple probability ... my chances are better if I wait it out. Let them work out the inevitable bugs in the coming months. Statistics and logic are on my side with this one.

Your chances are better if you wait for a redesign, not if you wait a year for the same design. The failure rate would have to be at launch 360 levels for them to make any changes to how its currently made.

Nah, if it's even a slightly big problem they'll just put in a better HDMI port.

They probably just went with the cheapest part possible for profitabilties sake, figuring that if it's that big of a problem they can fix it before mass market.

That's the advantage of early adopters, and why they're often treated as "beta testers".

They aren't likely to get mad.

I doubt they would change the port for this issue as it's most likely the same port they've used in the last two PS3 designs, their Blu Ray players, their TVs, etc. I don't think there would be much cost saving in skimping on something that a lot of their products have.



I am the Playstation Avenger.