| deskpro2k3 said: The real question is, how did the hdmi port pins get bent in the first place??? |
a) Manufacturing irregularity at the plant. Either some hdmi socket batch was bad. b) The guy that soldered it into the mainboard made mistakes. c) the testing unit did not test through assembled units, but through direct mb contact. So this bad batch (let's hope it is only one batch from one line from one day) slipped through unnoticed.
Now we have an unknown number of consoles with potentially destructive hdmi ports on the loose. Chances are that people just stick the cable into the port and if it doesn't work, push harder.. ("if it doesn't work, push harder. if it fails, it needed replacement anyways" is the rule). Even Kotaku didn't figure it out, apparently they just ruined one cable after the other. The problem is that the connector problem is not obvious, as many consoles seem to work anyways (essentially timebombs in the making).
If it doesn't work, you have two problems: either a pin or more in the cable is/are pulled backwards, causing no contacts, or some pin is shorting in the connector. Then you either brick the console or you get no contact, again. If Sony gets back the "bricked" consoles, many will simply work because of marginally ok connectors when they test it. So it's a mess to figure out.
Then there is a good chance the os still is too buggy and actually hangs in an infinite loop because some logic is happening that noone foresaw (like bad file when the very first upgrades fail.
Me? I'm still puzzled hpw Sony has completely messed up the customer support part. Insufficient phones, clueless "helpers", management gone fishing, apparently.
