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kowenicki said: I see it only working for small local businesses particularly in the service sector... as for the second bolded... I'd HATE that. |
Really, the key to successfully marketing on Facebook is a strong Internet presence, IMO. You need to give customers something to do through your online service. Whether that is to buy something, look at something, or whatever, it needs to be an engaging online experience and the customer needs to get a return on their invested time. Whether it's coupons, online services, cool shit to look at, whatever, something needs to hook the customer.
Businesses of any size can take advantage of the system, they just have to put the time and effort into customizing the experience for their customer base. Did GM do that? I don't know because I never followed them but considering how other businesses have thrived using Facebook advertising, I'd put the failure on GM, not Facebook.
Invading peoples' updates with ads would be terrible. I'd hate it, for sure. But I guarantee you it's on the table given the difficulty of marketing to mobile subscribers.

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