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Forums - Gaming Discussion - Humble Bundle Theft!

UPDATE: All games recovered!

The Humble Bundle "support ninja" who handled my case required that I provide them with the transaction ID for each of my compromised purchases (a 12-digit or so code starting with X, provided in the payment confirmation email (in my case, from Amazon Payments)).

I provided him with all 10 of the transaction IDs, he commented on how many it was, and he reset every single one of them for me. Success! I have recovered every single one of the 49 total games stolen from me. So, just keep this in mind next time you're deciding what percentages of your purchases go as a Humble Tip. These guys totally deserve some of that cash.

 

Original Post:

So many of you know I'm a US soldier currently deployed in Afghanistan.

Being here in Afghanistan, my computer/Internet access & availability has been shoddy at best.

But I've still, at least, been able to regularly buy Humble Bundles. I just haven't been able to fire up Steam, so I never got around to claiming my keys provided by my Humble Bundles.

Today, with the Humble Sid Meier Bundle, I have actually been on a computer that was capable of letting me connect my Humble account to Steam and directly redeem my codes. So I bought the bundle, connected it, and thought, "Hmm, good time for me to go ahead and claim all my other keys."

So I started opening them up, for the first time ever since purchasing them.

Immediately, my day turned shitty. Every single one of the purchases I've made on the Humble Bundle site since deploying has been stolen. Every. Single. One.


Humble Weekly Sale: Zen Studios


Humble Weekly Sale


Humble WB Games Bundle


Humble Weekly Sale: Team 17


Humble Weekly Sale: Penny Arcade


Humble Jumbo Bundle


Humble Indie Bundle X


Humble Store purchase - Dust: An Elysian Tale


Humble Bundle: PC & Android 8


Humble Weekly Sale: ACE Team, ATLUS Games, and Tripwire Interactive

*note: It only NOW says that they will be redeemed by myself, thetonestarr, because I had linked my accounts together before discovering the theft.

 

As you can see, some of the content was somehow directly claimed into existing accounts (MxJ and nimcornel98-Jocuri pe profil). Most of the rest, though, was done smarter than that - turned into gift codes and claimed that way. Every single one of them is gone, though.

 

Morale of the story? REDEEM YOUR STEAM KEYS IMMEDIATELY! If you are incapable of redeeming them immediately, DO NOT PURCHASE HUMBLE BUNDLE CONTENT!

I have contacted the Humble Bundle team in regards to this situation, but I have yet to receive a response from them.



 SW-5120-1900-6153

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Their linking idea is easy to steal, they give you a generic public url and almost anyone without an account can go to that link and take your steam keys.

By the way you should hide your Urls.



Hopefully you get a response from them, it isn't fair to have games taken away like that.



 

You're a US soldier?



Wouldn't hurt to contact Steam either, let them know of the infringing accounts.

Hope it all works out for you though!

By the looks of it those Steam accounts look like they steal games then trade/sell them.



--::{PC Gaming Master Race}::--

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Pemalite said:

Wouldn't hurt to contact Steam either, let them know of the infringing accounts.

Hope it all works out for you though!

By the looks of it those Steam accounts look like they steal games then trade/sell them.


Can't do that, it goes into only your account not inventory I tried buying one as a gift but it says I already own the games on my steam so they don't go into the inventory



PullusPardus said:
Pemalite said:

Wouldn't hurt to contact Steam either, let them know of the infringing accounts.

Hope it all works out for you though!

By the looks of it those Steam accounts look like they steal games then trade/sell them.


Can't do that, it goes into only your account not inventory I tried buying one as a gift but it says I already own the games on my steam so they don't go into the inventory

You can send/sell the links to other users, those accounts are taders if you look at their profile comments.


Also, change your password if you haven't done so. :P



--::{PC Gaming Master Race}::--

Damn government computers and their inability to let me edit or quote posts.

I HAVE changed my password - was actually trying to edit that into the OP.

As for hiding my URLs, none of them are shown in their entirety anyways so I'm not worried about that.



 SW-5120-1900-6153

Oh, and I AM planning on contacting Steam about it too.



 SW-5120-1900-6153

Forgive my ignorance, but what? How do people steal your games, or claim them?