Blue screen OF DEATH a laptop help?

WhiteDevil

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WhiteDevil on 11 June 2012

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001727B2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:WindowsMinidump61012-29000-01.dmp
C:UsersRobAppDataLocalTempWER-73804-0.sysdata.xml

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thats the error it comes up.

I have no idea when it comes to computers please help?

Fumanchu

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Fumanchu on 11 June 2012

Looks like you're able to load Windows to copy and paste the event ID or are you in safe mode?

If you can post the minidump file it will provide us with more information. Is there anything you notice that triggers it?

In a command prompt you can try a chkdsk c: for a read-only check disk to see if there are errors on the hard drive, which is a common cause for stop errors 'BSoD'. If it does find errors you have to use; chkdsk c: /f which will scan on reboot.

Kantor

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Kantor on 11 June 2012

You'd probably get better help on Seven Forums. They have a dedicated "crashes and debugging" section which is mostly blue screens of death.

http://www.sevenforums.com/crashes-debugging/

Read the stickied thread before posting.

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GameAnalyser

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GameAnalyser on 11 June 2012

Kantor said:
You'd probably get better help on Seven Forums. They have a dedicated "crashes and debugging" section which is mostly blue screens of death.

http://www.sevenforums.com/crashes-debugging/

Read the stickied thread before posting.

I really do recommend that forum too.

spynx

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spynx on 11 June 2012

It's likely to be your memory which is about to fail or less likely hard disk drive. Sometimes it could be the Operating System which could be rectified by repairing through re-installation.

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