Esa-Petteri said:
Mr.Y said:
Esa-Petteri said:
Mr.Y said:
I don't think you understand what brand loyalty is. People use Windows because they have to.
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No they don't have to use windows. There are alternatives like OSX and linux(it is free). People choose to use windows, since they are most comfortable with it.
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So why didn't everybody rush out and buy Vista? If you want to consider a monopoly as some ultimate form of "brand loyalty" then yeah, Microsoft has "brand loyalty."
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Because people are happy with their windows XP. That is why I am not getting Vista. But even Vista has a bigger market share than all non microsoft operating systems combined.
http://en.wikipedia.org/wiki/Usage_share_of_operating_systems
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That's not brand loyalty.
That's in like 90% of the cases just going with the OS that is preinstalled on whatever computer they buy - and not even knowing what an OS is or that they could use a different one - and in the remaining cases using the OS that runs the tools/software they need or are more comfortable with.
If Linux ran Office or whatever other program the user needs flawlessly, and demonstrably so, and users were offered the choice between a much cheaper preinstalled Windows-like Linux and the true Windows, do you think most would pay the big price premium for Windows? That would be your brand loyalty.
Back to OT: yes, I think MS has estabilished Xbox and Live as brands with a loyal following, especially in NA. They still struggle much more in EU (Japan is a differen world)