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Forums - Microsoft - So, MS seems to still be dicking me around, can I get anything out of it?

damndl0ser said:
wakawakawa said:
Misleading, thread should be retitled I hate Xbox Live.

 

I have to agree with ya, there is a lot of hate here.

 

Well, before you or the other try to label this as a misleading thread title you should try and read the OP. If not for this I would have no actual reason to hate them as much as I do, but hey, if you like getting dicked around like I have or by chance feel it is ok (I know no clue as to why you would) then so be it, that is your prerogative.

How about instead of posting something like you just did you could contribute to the thread? Now that my friend would be a novel idea.



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Everytime I read the thread title I laugh.

'dicking around'.

lol.



DMeisterJ said:
Everytime I read the thread title I laugh.

'dicking around'.

lol.

 

trauma post freak gamer small penis?

 

 



Videogirl said:
nightsurge said:
Someone needs to do an investigation to see just how much it costs Sony and Microsoft to host and maintain PSN and Live. Then go about seeing how much each makes off of the service as a whole, and the service downloads, etc.

I'm sure MS makes a lot of money off of Live, but I have a feeling that the PSN doesn't make much at all after everything is taken into account, so what is good for Sony's consumers, is bad for Sony Corp.

If MS makes enough off of downloads and games and stuff to justify it being free and just have ads, I would then demand Live go free as long as quality is maintained.

Assuming the number I posted on my previous message are correct : 840'000'000 per year only with gold accounts subscription add to that the huge advertising revenue and  they're doing quite a margin there.

For comparison, World of Warcraft servers cost about 120 million dollars a year in maintenance.

 

I seem to remember that the 14 million was referring to Live accounts, not Live Gold.



For the record, I do not hate LIVE. I hate the subscription fee and the fact that if my girlfriend wants to play co-op with me online I would need to pay twice for the same console.

I think that is a more than fair complaint.

 

I see I myself helped in making this thread go off-topic. The main issue here is still the fact that my account is set up for auto-renewal.

Still no response yet though on whether or not LIVE Card users XBox.com accounts say "renewal on" or "expires on".



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

Currently playing:

Final Fantasy VI (iOS), Final Fantasy: Record Keeper (iOS) & Dragon Quest V (iOS)     

    

Got a retro room? Post it here!

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Euphoria14 said:
damndl0ser said:
wakawakawa said:
Misleading, thread should be retitled I hate Xbox Live.

 

I have to agree with ya, there is a lot of hate here.

 

Well, before you or the other try to label this as a misleading thread title you should try and read the OP. If not for this I would have no actual reason to hate them as much as I do, but hey, if you like getting dicked around like I have or by chance feel it is ok (I know no clue as to why you would) then so be it, that is your prerogative.

How about instead of posting something like you just did you could contribute to the thread? Now that my friend would be a novel idea.

 

Come on fellow, I was just saying there is a lot of hate here.  So tell me I was wrong?  The biggest thing I can do to help this thread along or you for that matter would be to inform you the time you spent here bitching could have been on the phone with tech support.  Your troubles would be over already.  Cheers.



"If you've got them by the balls their hearts and minds will follow."

Quote by- The Imortal John Wayne, the original BADASS!

 

 

 

damndl0ser said:
I still do not understand why anyone would pay for a single month when you can receive a free monthly trial atleast 5 different times before they start making you pay. All that is required is a different email address and some basic infos, my buddy has done this atleast 5 times.

I would imagine either you pissed one of the operators off, or the computers were down and they gave you the run around. Yes it is shitty, but that happens EVERYWHERE, not just on live. When these large companies farm out their customer support to India, this always seems to happen.

Your best bet is to make that call again, because if you ever do intend on coming back to live or selling your 360 in the future it is better to stop a problem now (when it is easy) than deal with something worse down the line. And I am certain they won't give you anything for your inconvienance, except an apology. If they handed out live points for pissed off customers, people would be calling them 24/7 if they were wronged or not.

You can only have one - unless the rules have changed. I use a card - and when it ends, it ends.

 



I wish you worked customer service bro. AS long as they credit you back you should be fine. If you don't like it don't use Microsoft products, that simple.



madskillz said:
damndl0ser said:
I still do not understand why anyone would pay for a single month when you can receive a free monthly trial atleast 5 different times before they start making you pay. All that is required is a different email address and some basic infos, my buddy has done this atleast 5 times.

I would imagine either you pissed one of the operators off, or the computers were down and they gave you the run around. Yes it is shitty, but that happens EVERYWHERE, not just on live. When these large companies farm out their customer support to India, this always seems to happen.

Your best bet is to make that call again, because if you ever do intend on coming back to live or selling your 360 in the future it is better to stop a problem now (when it is easy) than deal with something worse down the line. And I am certain they won't give you anything for your inconvienance, except an apology. If they handed out live points for pissed off customers, people would be calling them 24/7 if they were wronged or not.

You can only have one - unless the rules have changed. I use a card - and when it ends, it ends.

 

 

All you have to do is change the email address and your basic info.    One of my live friends has done this 4 or 5 times, I keep adding him every month with a different account. 



"If you've got them by the balls their hearts and minds will follow."

Quote by- The Imortal John Wayne, the original BADASS!

 

 

 

damndl0ser said:
Euphoria14 said:
damndl0ser said:
wakawakawa said:
Misleading, thread should be retitled I hate Xbox Live.

 

I have to agree with ya, there is a lot of hate here.

 

Well, before you or the other try to label this as a misleading thread title you should try and read the OP. If not for this I would have no actual reason to hate them as much as I do, but hey, if you like getting dicked around like I have or by chance feel it is ok (I know no clue as to why you would) then so be it, that is your prerogative.

How about instead of posting something like you just did you could contribute to the thread? Now that my friend would be a novel idea.

 

Come on fellow, I was just saying there is a lot of hate here.  So tell me I was wrong?  The biggest thing I can do to help this thread along or you for that matter would be to inform you the time you spent here bitching could have been on the phone with tech support.  Your troubles would be over already.  Cheers.

I would like to know though how my troubles would be over. I have made 2 calls already, within a 24 hour period and I have 2 claim numbers to prove that. The operator the first time told me "Ok, we changed it to renew on the 1st of January". I promptly said "Huh?", he realized his error and said it was fixed.

Second time I called I went through pretty much the same thing as the first time but now they sent me to billing (why different outcomes for the same issue?) and instead of cancelling they first asked me to

#1. Upgrade to 12-Month Gold status. Huh?! I want to cancel, why would I want to buy a 12-Month?

#2. Ask for a friend or family member to pick up my subscription so I wouldn't need to cancel. Again, huh?!

#3. Told me everything was good now, credit cards removed from account and auto-renewal shut off, saying it should be reflected on my account. Guess what, credit cards are still on there and my account info remains unchanged.

 

What makes me think the 3rd time will be the charm? I wanted to know if I waited to call them after I was charged (which I know I will) if i would get any compensation, which in my case I should. My time and my money is more important to me than MS and their bogus renewal and hoop after hoop cancellation steps.

How many times do I need to call? Almost an hour and a half worth of waiting and transfers from department to department is ridiculous. Enough is enough.

 



iPhone = Great gaming device. Don't agree? Who cares, because you're wrong.

Currently playing:

Final Fantasy VI (iOS), Final Fantasy: Record Keeper (iOS) & Dragon Quest V (iOS)     

    

Got a retro room? Post it here!