Well the only thing that goes against your idea is the fact that I asked the phone operator if the changes will be reflected on my XBox.com account. She told me it will no longer say "Auto-renewal" on there and only an expiration date. The reason I believe that should be the case is because after the first operator screwed up my renewal date changed on the account.

I do however hope you are right.

Can anyone who uses pre-paid cards tell me if their Xbox.com account or XBox360 account management tab says Auto-renewal?

Even on my 360 is says "Month by Month plan".

Hmmm... yeah, I guess if they say it should have changed, then that is odd it hasn't.  My only thought was that since you didn't want it to cancel immediately, it would do some auto-cancel order rather than cancel at the time you called like most probably do.  I hope I'm right too, because getting charged and then calling to clear that up is probably really annoying just like this has been.

Mine says, "No renewal set."

It is beyond "really annoying", seriously.

When I first signed up I thought "Hey, i'll try it for a month and if I like it i'll grab a 12+1 Month card from the VGChartz store". Then I was blind sided and hit with a recurring payment (Huh? What is the point of 1-Month plan then?).

Now after all this I am not even sure if I am going to get LIVE anymore, maybe a card every now and then for who knows what, but I will never use my credit card with a MS product ever again. They are a god damn nightmare of a company to work with. They are bottom of the barrel when it comes to intelligent customer service.

With all the money they make they can't even get someone with half a brain to talk to me on the other end of the line and do something as simple as cancel an account?

While I can say that my personal CS experiences with Microsoft have been quite pleasant actually, I know they can be annoying as well.  Unfortunately, it is not just MS that can be annoying.  Try getting billing straightened out with Verizon or Comcast or some other subscription provider.  They can all be a pain to deal with.

We gave up Verizon because they were a nightmare as well and went with Optimum (not much better unfortunately).

Sometimes it seems that the more powerful the company is, the more they dick you around.

I still do not understand why anyone would pay for a single month when you can receive a free monthly trial atleast 5 different times before they start making you pay. All that is required is a different email address and some basic infos, my buddy has done this atleast 5 times.

I would imagine either you pissed one of the operators off, or the computers were down and they gave you the run around. Yes it is shitty, but that happens EVERYWHERE, not just on live. When these large companies farm out their customer support to India, this always seems to happen.

Your best bet is to make that call again, because if you ever do intend on coming back to live or selling your 360 in the future it is better to stop a problem now (when it is easy) than deal with something worse down the line. And I am certain they won't give you anything for your inconvienance, except an apology. If they handed out live points for pissed off customers, people would be calling them 24/7 if they were wronged or not.

For paragraph #1.

Maybe I like my gamerscore?

For paragraph #2.

It isn't possible that they are just dumb? I was very nice with them and after the first call I thought everything was perfect, I had great customer service, they were nice, etc...

Paragraph #3.

I will indeed call again, only to express my disgust in my 1 month endevour to get this sorted out. I have never been vocal with customer support and to be honest I probably won't here either, I just can't bring myself down to that level even if I say I will.

If I wind up selling my 360, which I will not, it is ok since I enjoy my PS3 majority of the time and honestly I think the games on there are much better, I have only played the first 7 chapters of Valkyria Chronicles and I can honestly say it is by far the best JRPG/SRPG (whatever) I have played this gen, hands down. I kick LO to the curb. Not saying LO is bad, it is just that it doesn't even come close for me.

Another thing I do not like is that if I want my girlfriend to play Castle Crashers with me online WHY THE FUCK do I need to pay for online again? Seriously, $50 per player?  Go fuck off Microsoft.

How anyone supports pay per account instead of pay per console is beyond me.

Also just to add, your last paragraph in your comment pretty much states that MS plays the "Let us see how stupid our customers are" approach. Once again, another strike against them for me.