" we see a lot of interest from our players in more community-driven ongoing franchises." because all the people interested in single-player games have abandoned your platform leaving you with a very large proportion of gamers who are only interested in the social/community/multiplayer stuff. And that's why Xb one has 37.5 million in sales and PS4 has 79M in sales and Switch is probably going to catch up and overtake Xb one possibly before Xb one's replacement is launched.
“The fundamental cause of the trouble is that in the modern world the stupid are cocksure while the intelligent are full of doubt.” - Bertrand Russell
"When the power of love overcomes the love of power, the world will know peace."