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Forums - Microsoft - Xbox One Owner Provides Feedback on External HDD Format Method but still gets Banned For Breaking rules

Arkaign said:
Or they could just support standard NTFS partitions on xb1 with no hassles.


I would assume they don't do that for security reasons. No?

 

Anywho, I'm presume there is more to this story. That seems like a stupid thing to ban someone for.



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the-pi-guy said:

I think you are overestimating a lot of users.  

I'm not saying it is difficult, or anything to that extent.  I am merely saying that so many people have absolutely no idea about a lot about computers.  As far as they care, the computer is a magic box.  

In my school, even some of the more "tech-savvy" have little idea about it.  

I'm sorry, but I'm not.

I've written documentation for non-tech-savvy users, I've even had this kind of discussion before with people who believe users are less technically able than they really are.  Not on a personal level, as an employee, writing documentation for end-user use, for support use, for sales use, and for systems administration use.  We even tried tested the theory out on end-users.  Good documentation wins for everyone.  Neophyte users as well as advanced users.

I have a relative who is about as tech-savvy as a luddite could be.  He has to write down how to copy & paste.  Yet he's able to manage using his computer and performing specialized tasks based on well written, clear, and precise instructions.

What is the reality, and more important, is that the documentation made available be well written, clear, and precise. 



Machiavellian said:
Shinobi-san said:
Azerth said:
well if were going to bash ms for banning a guy for breaking the rules even though its for there benefit then we should also bash steam for doing the same thing

http://www.neogaf.com/forum/showthread.php?t=838640


This guy took a security exploit public because Steam wouldnt address the issue....

His actions has vastly different repurcussions. Yes steam is still dumb for not wanting to initially fix it...but by him going public he was making the problem worse.

Completely different case to this.

Actually no it is not.  If you signed something that says do not do this or this will be the result.  It matters now how serious the offence the company must follow through.  Its really that plain and simple.  By not following through the company risk everyone dismissing the policies and conditions for the program.  People really need to get off this entitlment type of thinking.  

Its a different case in that the actions taken by the owner/developer was different. Making a security exploit public can have a major impact. Its an act with purposeful malicious intent.

Both of them breaking the rules is the same yes. And im not saying MS was wrong to do this, but they could have dealt with it better. Companies need to be a bit flexible when it comes to situations like this.



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Mr Puggsly said:

Anywho, I'm presume there is more to this story. That seems like a stupid thing to ban someone for.

 

Imaginedvl said:
Always amusing how someone posting his side of the story is like a FACT and nobody do not even considerate that this guy got removed for more than that maybe? And he is just showing what he needs to show to sound like a poor victim :)

Theres nothing more to the story. He broke the rules and he was therefore banned. What more details do you expect to get? Theres no need for another side of the story and it certainly isnt a stupid reason to ban someone for.

What people are arguing over is whether or not he should have been banned in this case, because he broke the rules to figure out a potential flaw in the way hdd's are formatted...he then informed MS of the issue.



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McGran said:
the-pi-guy said:

I think you are overestimating a lot of users.  

I'm not saying it is difficult, or anything to that extent.  I am merely saying that so many people have absolutely no idea about a lot about computers.  As far as they care, the computer is a magic box.  

In my school, even some of the more "tech-savvy" have little idea about it.  

This is a fair point.  Remember Microsoft have gone to a lot of effort to innoculate users from  the C:/ world.  Many many users lose confidence at any tasks beyond installWizard.

What's a drive letter?  It doesn't have one? I see something that says C:, do I click on that?  My screen's gone black...

Except there is no need to teach them anything.

You have them follow instructions to complete a task they want to achieve. 

Game. Set. Match.

Have any of you written end-user documentation?  Or even support documentation?  The point of support or trouble-shooting documentation isn't to educate the reader on what they're doing or how they're doing it, just to get to the proper end result.

Windows 7 and higher, for certain, won't allow you to delete the volume that the OS resides on.  You also can't select a drive letter already in use.

Lastly, it would be nice if the people arguing for a point actually knew how what they were arguing against worked before they attempted their argument, because I can sit here and swat flies all day, but I'm wasting my time doing so. 



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Shinobi-san said:
Machiavellian said:
Shinobi-san said:
Azerth said:
well if were going to bash ms for banning a guy for breaking the rules even though its for there benefit then we should also bash steam for doing the same thing

http://www.neogaf.com/forum/showthread.php?t=838640


This guy took a security exploit public because Steam wouldnt address the issue....

His actions has vastly different repurcussions. Yes steam is still dumb for not wanting to initially fix it...but by him going public he was making the problem worse.

Completely different case to this.

Actually no it is not.  If you signed something that says do not do this or this will be the result.  It matters now how serious the offence the company must follow through.  Its really that plain and simple.  By not following through the company risk everyone dismissing the policies and conditions for the program.  People really need to get off this entitlment type of thinking.  

Its a different case in that the actions taken by the owner/developer was different. Making a security exploit public can have a major impact. Its an act with purposeful malicious intent.

Both of them breaking the rules is the same yes. And im not saying MS was wrong to do this, but they could have dealt with it better. Companies need to be a bit flexible when it comes to situations like this.

I personally do not believe you deal with breaking the NDA any better.  The person decided either through ignorance or because they did not care go against an agreement they signed.  After that point, they forced MS to have to respond by doing exactly what is stated in the agreement.  It sends a statement that do not go against the agreement or you will be banned.  If someone is getting riled up that MS had to ban this person for violation of the terms of contract those those people really need to grow up.

Companies should not be flexible on such things as this because it opens up a lot of gray area.  Playing in the gray foster this belief that you can violate a contract and there are no penalty.  Its this very thinking that cause corporation nighmares because when you play in the gray anything is up for interpretation.  Once you let that cat out of the bag then someone else will push a little further until you reach the same situation as now.  If you want to be part of the beta then do not go against its policy, it really should be that cut and dry.



whats with the title change?



Azerth said:
whats with the title change?

The website that posted the article changed the name so I changed it too. 



    

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Adinnieken said:
Arkaign said:

You can't be serious. Skydrive is too small unless you want to pay a bunch of money, it's limited by your internet speed, and isn't compatible with all devices.yyou just wrote a gigantic post that reads like a Microsoft PR piece. I have many Microsoft and windows products. That does NOT mean I want an external drive to effectively become only usable on an Xbox unless I reformat it. That's just asinine. And ditto ps4 if they pull that crap there.

Well damn.  I have over 125GB via OneDrive and I paid $0.  Use Bing for searches and you get 100GB for free.  Just earn and redeem 100 points toward OneDrive storage.  For a new user, that's 107GB right there. 

How isn't OneDrive compatible with all devices?  If there isn't an app for it, there is the OneDrive website.   

You're killing me Smalls!

Once again, you can partition the drive.  You aren't limited to using 100% of the HDD space for the Xbox One.

 

"Use Bing for Searches" - lol, I don't need that free storage that badly :



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Machiavellian said:
Shinobi-san said:

Its a different case in that the actions taken by the owner/developer was different. Making a security exploit public can have a major impact. Its an act with purposeful malicious intent.

Both of them breaking the rules is the same yes. And im not saying MS was wrong to do this, but they could have dealt with it better. Companies need to be a bit flexible when it comes to situations like this.

I personally do not believe you deal with breaking the NDA any better.  The person decided either through ignorance or because they did not care go against an agreement they signed.  After that point, they forced MS to have to respond by doing exactly what is stated in the agreement.  It sends a statement that do not go against the agreement or you will be banned.  If someone is getting riled up that MS had to ban this person for violation of the terms of contract those those people really need to grow up.

Companies should not be flexible on such things as this because it opens up a lot of gray area.  Playing in the gray foster this belief that you can violate a contract and there are no penalty.  Its this very thinking that cause corporation nighmares because when you play in the gray anything is up for interpretation.  Once you let that cat out of the bag then someone else will push a little further until you reach the same situation as now.  If you want to be part of the beta then do not go against its policy, it really should be that cut and dry.

Yep i understand your view point i guess we will agree to disagree on this topic as i think they can incorporate some sort of flexibility into their policies. They might have avoided the PR backlash that way.



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