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Adinnieken on 16 June 2014
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McGran said:
the-pi-guy said:

I think you are overestimating a lot of users.  

I'm not saying it is difficult, or anything to that extent.  I am merely saying that so many people have absolutely no idea about a lot about computers.  As far as they care, the computer is a magic box.  

In my school, even some of the more "tech-savvy" have little idea about it.  

This is a fair point.  Remember Microsoft have gone to a lot of effort to innoculate users from  the C:/ world.  Many many users lose confidence at any tasks beyond installWizard.

What's a drive letter?  It doesn't have one? I see something that says C:, do I click on that?  My screen's gone black...

Except there is no need to teach them anything.

You have them follow instructions to complete a task they want to achieve. 

Game. Set. Match.

Have any of you written end-user documentation?  Or even support documentation?  The point of support or trouble-shooting documentation isn't to educate the reader on what they're doing or how they're doing it, just to get to the proper end result.

Windows 7 and higher, for certain, won't allow you to delete the volume that the OS resides on.  You also can't select a drive letter already in use.

Lastly, it would be nice if the people arguing for a point actually knew how what they were arguing against worked before they attempted their argument, because I can sit here and swat flies all day, but I'm wasting my time doing so.