Dr.Henry_Killinger said:
Its not about Sony, its about Microsoft. The PS4 didn't bring down the Xbox 1, its just one side actually listened to consumers. And so what if Sony had no choice. That's good. Since when did consumers care about how dominant their platform of choice is and not be concerned about the games. Pardon me, If I fail to see how cater to a company is better than them catering to me. If MS has to lose a couple billions of dollars to get their act together, so be it. They need to learn that consumers run the industry, not the companies. |
We have to differ because Sony did not "listen to consumers". Instead they listened to their profits and revenue. Nothing Sony has done was in the interest of consumers unless it has a positive impact on profit and revenue. Out of desperation and competition, Sony changed for the better but to continue to think it was becausde of consumers really miss how huge corporations like Sony work.
It makes a big difference if a company is on top and make changes that benefit customers instead of when they are on the bottom and must make those changes to survive. It means once they gain the top again, then old business practices come back (which I have already seen a few happening).
@Bolded: Did you not critize MS for trying to do the same thing???
On your last point, MS already lost a couple billion and they have changed their tone, polices and practices. In other words, MS and Sony are no different. Desperation and competition make corporations change their tune not customers. When either is on top, the last thing either think about is customer satisfaction over company objectives.