Machiavellian said: We have to differ because Sony did not "listen to consumers". Instead they listened to their profits and revenue. Nothing Sony has done was in the interest of consumers unless it has a positive impact on profit and revenue. Out of desperation and competition, Sony changed for the better but to continue to think it was becausde of consumers really miss how huge corporations like Sony work. You see a distinction here. I'm saying it the same thing. Valuing consumers is with the intent of profits and revenue. Therefore, keeping the consumer happy was an investment, regardless of the short term profit. Taking down the PSN after the hack and repairing it costs millions. Instead, Sony could've swept it under the rug. Microsoft is more intrested in direct profits then in investing in the consumers, which is clearly evident in the process of adding ads to Xbox Live. It makes a big difference if a company is on top and make changes that benefit customers instead of when they are on the bottom and must make those changes to survive. It means once they gain the top again, then old business practices come back (which I have already seen a few happening). No, it only makes a difference if you have some sort of misplaced moral obligation to how these companies operate. As a consumer, my only real concern about the stablity of a company is whether or not they can continue there quality of service. Any thing else is meaningless. @Bolded: Did you not critize MS for trying to do the same thing??? You need to elaborate here, Consumers should not cater to MS, Sony, Nintendo, or any of the other companies. I do not care what Microsoft's vision was when entering the gaming industry was or is. As long as they are here, there only purpose is to provide me (the consumer) with excellent service, anything else is extraneous, and if they are conflicting with this purpose then they are in the wrong. On your last point, MS already lost a couple billion and they have changed their tone, polices and practices. In other words, MS and Sony are no different. Desperation and competition make corporations change their tune not customers. When either is on top, the last thing either think about is customer satisfaction over company objectives. Like I said many times before, I do not care how much MS loses or has lost. What they are doing now is not satisfactory.If Sony and MS were in the same fiscal position, then I would expect them to be equal in terms of quality service. But they are not, even in objective terms at the most base price point with just basic skus, PS4 offers more even if they were at the same price. To add insult to injury, MS is basically in the green and Sony has been in the red for about a decade. How in the hell is MS, not outdoing Sony? When Xbox announced DRM, Always On, Kinect Pack In, 499 USD, etc... I didn't even look up from my Sunday Newspaper. If you really believe MS has "changed" you're naive. The fact that they waited till preorders to change policies despite the E3 backlash, are still requiring the Kinect despjte making it optional, and practically the entire last generation is evidence enough for me to see through their lies. |
In this day and age, with the Internet, ignorance is a choice! And they're still choosing Ignorance! - Dr. Filthy Frank