Trying to push the extended warranty purchases at Gamestop aren't you?  I bought an original DS (phat) at Gamestop back in college days.  I took it home and right out of the box I noticed the bottom touch screen was damaged.  I only went back to Gamestop because I was on the phone with Nintendo rep telling them that I just purchased the system and it was damaged out of the box (I lived across the street from a Gamestop so I was able to walk over there while still on the phone).  I had the employee tell them that I just bought the system there and eventually I was able to send the system back to Nintendo for a free replacement.  The Gamestop employee told me if I had purchased the warranty under Gamestop then it would have been used and voided with the return.  So basically it would have been worthless for my situation besides not having to wait for Nintendo to ship me another DS.

An extended warranty can be useful sometimes.  However, extended warranty is usually just another way for department stores to make more money.  I purchased a 3 year warranty on my new TV after my old LCD died a little over a year (apparently the TV was dropped and had a cracked power board along with damage to another board, should have known something was going to happen after the first was DOA; I bet the UPS guys threw the TVs around a lot during the holiday season).

you would only ever need the extended warrenty beyond the first 30 days. Within that time frame you could return it to Gamestop(if thats where you bought it) to get another one. Only issue is that the system is out of stock. You would have to wait until they are replenished at some point.

If the system was in ready supply then yea....you could replace it now without a hitch, but it is always good to get the extended because as time goes on every electronic becomes more prone to failure.

Perhaps the Gamestop employee was trying to pull a fast one (or didn't want to take the system back and give me a new one but I went through Nintendo and issue was eventually resolved).  I added a little more to my previous post.  I did have a bad experience with a LG TV (my parents are trying to get the boards themselves on ebay to fix it).  New TVs might have an awesome pic but they don't last worth a shit compared to CRT TVs.  I did purchase a 3 year warranty on my new Toshiba LCD due to bad experience with my first LCD.

The thing that I find the strangest about this is that the issues with the PS4 are vastly less common than the 360's issues and yet we are considering them the same?

Honestly the most reliable bit of info we have for the issues comes from the VGchartz thread and right now that is reading just over or under 3%. So I'll be a little pessimistic and say that the real failure rate for the PS4 is 5%. That means 50,000 dead PS4, which is crappy. But nothing compared to the 50%+ rate the 360's were dropping at. Actually, both the 360 and PS3 had higher than a 5% failure rate in 2012.

This really is comically ironic. In fact, I believe they found a fix for the blue light issue already.

I work at Gamestop too, and I know some employees will try to fast talk a person out of doing refunds or getting replacements through them.

The only thing the 30 day warrenty doesn't cover at gamestop is laser burn(because that is deemed user error) and physical damage that appears to be done post purchase(which its hard to tell so they should do it anyway).

As long as you have that receipt which is key. Many people expect to be able to return things with no proof of when or where they purchased it. Just want to walk in the store and get a brand new system no question's asked.

and the 30 day warrenty covers USED and NEW. You just can't get cash/credit back for a defective purchase(Used you can within 7days). They can give you a replacement, something of equal value if the situation calls for it, or store credit to be used at another time.

The only thing that makes the PS4 failures sad is that since this is during the launch, people can just go trade it in for a new one. I feel bad for people that took time off to game and they have to send their console in for repairs. Hopefully they will get their PS4s back quick so they can game on.

If the failure rate is only 0.04% that won't be a big deal once the market is flooded with consoles, but right now... It kindof sucks. Good luck to Sony in reducing the failure rate to an even lower % in the next batch. Hopefully they will be better off for the European launch! Or at least before the next Infamous game comes out, when I plan on picking up the PS4.. Got to love Infamous!

Xbox gamers just need to take a look under their TVs to realize they have lost count....

I agree

The only thing this has to go on at the moment is the few vocal websites/media that have stated they have dead consoles(some like Kotaku forced to retract it after their console was defected by user error) and the supposed 600+ 1/5 user review scores on Amazon(which is known for being shilled).

Even if every single one of these reports were legitimate, it would be out of 1M sold + 4000 Given away at TacoBell + Review models.

Thats only in the ball park of 0.06% (600 systems) of 1Million+ possible systems.

And unfortunately 600 voices on the Internet can be a big voice.

But it is important for these people to be vocal. It holds the electronics companies to a higher standard and will force them to try and have even smaller failure rates. And that is good for us consumers.

I just wish the fanboys would stay out of the situation and not sqew the numbers one way or the other. Having the PS4, XBO and Wii U all succeed is good for the gamers. The competetion forces all of them to improve and give us a better experience.