sethnintendo said:
Perhaps the Gamestop employee was trying to pull a fast one (or didn't want to take the system back and give me a new one but I went through Nintendo and issue was eventually resolved). I added a little more to my previous post. I did have a bad experience with a LG TV (my parents are trying to get the boards themselves on ebay to fix it). New TVs might have an awesome pic but they don't last worth a shit compared to CRT TVs. I did purchase a 3 year warranty on my new Toshiba LCD due to bad experience with my first LCD. |
I work at Gamestop too, and I know some employees will try to fast talk a person out of doing refunds or getting replacements through them.
The only thing the 30 day warrenty doesn't cover at gamestop is laser burn(because that is deemed user error) and physical damage that appears to be done post purchase(which its hard to tell so they should do it anyway).
As long as you have that receipt which is key. Many people expect to be able to return things with no proof of when or where they purchased it. Just want to walk in the store and get a brand new system no question's asked.
and the 30 day warrenty covers USED and NEW. You just can't get cash/credit back for a defective purchase(Used you can within 7days). They can give you a replacement, something of equal value if the situation calls for it, or store credit to be used at another time.


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