Doesn't matter, you don't screw around with customer information. There are certain things you can joke about but saying you going to give a bunch of random people someone's email to make fun of him was moronic in her position.

And yes the higher ups have to have a stick up their ass, thats how they got their job.

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Just because you didn't know the purpose of the card.

He showed the employees his business card because he didn't have a photo ID. That doesn't excuse the fact that he was being a jerk; he should have had photo ID in the first place.

He didn't use the business card for any of the reasons you listed above. I now believe the issue with you is not that you truly don't get the problem with the Gamestop manager, but that you simply can't admit when you're wrong, so you divert from the issue at hand and resort to ad hominem attacks, like you did with Hibern81. In other words, I don't think you're dumb. I just see that you are incredibly stubborn. I used to be like you. Then I realized that the day I start focusing on getting it right instead of thinking I'm always right is the day I become a better, wiser person. Hopefully you'll see this for yourself someday soon.

Good old Gamestop

I've had a few jokes that went bad at work...  One involved a raw chicken leg and a girl manager's ass when I was working at KFC during high school.  She enjoyed the joke (sticking chicken leg to my dick area and poking her in the ass with it) for a couple humps but after I didn't stop when being told to she had me go to the office.  I was then given a chance to go back to work and behave myself (set an example, I was one of the hardest working cooks) or quit.  I took about 30 mins sitting in the office debating on whether or not I should keep the job.  I then decided to quit and while I was walking out this younger kid asked about me leaving and I told him that I was quitting.  He replied back.. Shit I need a ride; I guess I'll quit too.  I set of a quitting frenzy because a week or two after I quit about 4-5 other people quit.

Lol What the fuck

Also both of them where in the wrong. Dude was acting like such a pussy though lol. 

Yea, I believe I was stoned as hell at the time and thought it would be funny.  I pretty much committed sexual harassment without fully intending to.  I agree that the guy blew it out of proportion but it was warranted with at least a come back on his part (I would of told the bitch off but I would have probably went back and got my ID because of being a dumb ass not bringing it).  I'm surprised she fullfilled his preorder without showing an ID.  Where the fuck was his drivers license?  How the fuck did he drive there without it in his wallet?  He might have just pulled a grand theft on that fully paid preorder.  If anything he was in the wrong and even lucky to get his preorder fullfilled.  It was clearly a joke but she probably should have at least waited for him to leave the door before joking about giving out information.  She deserved what she got for doing it behind his back while he was walking out.  He mainly seemed like he wanted to make a scene but she obviously poked the bear at the end.

After seeing this video my main problem with it would be that I feel that the guy posting this video online is the one who is at fault. I am sure that there are many similar cases occuring every day. The customer should have had an I.D. with him... Just think about it. How would you feel if you went to collect your preordered and prepaid game and you are told that someone else already picked it up in your name?

The video guy violated the private spheres of both, the customer and the store manager. I don't get it. just because you have a camera with you doesn't mean that you can put videos of other people online and make fun of them. You could be sued and that could get really expensive...

just because multiple people talk shit doesnt mean theyr'e right. Most of those people were dumb idiots trying to "save" the girl in trouble and not make a big deal when the lady was being a smartass. and she works as customer service for goodness sake.

I know this was in Los Angels, but anyone know the actual store?

Cause she seems a bit, familiar.

Update: Seems like the store in in Burbank (a suburb of Los Angeles, California.)