Let me get this straight. To make a long story short, I bought a 600 dollar ps3 in which i have over 30 games. I've been a playstation fanboy from back in the day with the ps one. I've got 62 ps2 games, and 43 ps one games. I dont know if any of you out there remember my screen name about me posting about when my ps3 broke the first time... (another long story in itself) my ps3 broke. YLOD, and my dog had died that week also and alot of really good pictures of her were on that hard drive. Sony reassured me to not send in my hard drive and that id rather wait until they could fix my original ps3 so i could be able to recover my data. Unfoturanatly i did not back up my data previously as i thought the PS3 was this system that could never break with a 10% failure rate compared to the 360's 50%. Well, i was returned with a ps3 that was even older than my original unit. Even thou it was still a 60 gigger. So, yeah i was pissed at sony but, as me bein interested in nothing unless it had the playstation brand name, i was still glad i paid the 190 dollars to get the ps3 fixed. Fast foward 32 days after getting the 2nd ps3 to me..... i go to turn it on and the YLOD is there. After 2 hours literally of playing phone tag with a manager at the sony hotline, she told me i was 2 days past my new warrannty and now i need to spend another 190 to get another one. I was infuriated and demanded to talk with someone even higher than her. She told me she cant give out that number unless its an emergency. I call this an emergency. I also told her that i need my data back on my drive. No matter what it takes, i dont care. And if i cant get the data, i want my ps3 shipped back to me, left unfixed because i put a bunch of songs i wrote on the "eyecreate"  with my band and was planning to back that data up but i didnt expect the ps3 to die within 32 days of a refurberished unit. She told me, sorry, theres no way of doing that b/c she has no control what the service center does. I than asked whats the number to the service center and she told me there is no number and that only corporate can talk to them directly. I told her all my situation, my past with playstation, how much MONEY ive spent with playstation, and she did not care. This my friends is a warning to you. Sony has lost another customer today, someone who has stupidly supported them even in their dark days. I will not ever buy another product from them again.