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Forums - Nintendo Discussion - US WiiU sales relatively low but consumers are satisfied

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We're all familiar with the lower than expected WiiU sales, many people are calling doom and gloom only 2 months after the console's release.

However upon lurking the interwebz I've stumbled upon new information that suggests that the consumers of the U, those who actually bought the product are quite happy with their purchase.

Research firm Forrester has conducted its yearly Customer Experience Index and the graph for 2012-2013 shows that Nintendo is at the top. Nintendo's products include the Wii, DS, WiiU and 3DS (denoted Wii and DS product lines). Take a look:

Source: http://wiiudaily.com/2013/01/nintendo-tops-consumer-electronics-experience-chart/

 

For reference, here's 2012 (good idea crazy_man):



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Wow at Blackberry.

Still, isn't this comparing apples to oranges, pears, laptops, and clock radios?

Not all that meaningful without a product breakdown. Still, good PR for Nintendo.



spurgeonryan said:

Well son of a bisquit! That was unexpected.

Probably because it is a good system and the Average American does not need 5-10 games a month. They are fine with 1 or 2.

And with a 2 hours update and slow OS.



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Sony 76
Microsoft 74

OMG DO YOU KNOW WHAT THIS MEANS?!

It means nothing I'm just fucking with you guys lol.



Hehe, guys this isn't in comparison to MS and Sony, it's in comparison with what we may have thought Nintendo was at, and what index it's actually at ;) @pokoko, that's the apples to apples (Nintendo perceived vs Nintendo statistic)



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happydolphin said:
Hehe, guys this isn't in comparison to MS and Sony, it's in comparison with what we may have thought Nintendo was at, and what index it's actually at ;) @pokoko, that's the apples to apples (Nintendo perceived vs Nintendo statistic)

Lol I know but I just like messing with people =P





Would you look at that! Are you telling me all this is an internet hate campaign and the system is actually good and some people are making insane demands? Shocking, i never realised!



People who actually own the system love it?

THIS CANNOT BE!!!!

Also Nintendo > Apple

My day is now complete.



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pezus said:
I doubt much of this is due to Wii U to be honest. Not many have it and they asked only about Nintendo in general. More likely that Wii, DS and 3DS are what brought it up. After all, Wii had great word of mouth "on the street". If WiiU's word of mouth was as good it would be seeing higher sales.

I'd doubt it's Wii, not even DS. They were barely a blip in the market this year.

http://www.vgchartz.com/tools/hw_yoy.php?reg=Global&start_year=2006&end_year=2013&console=Wii

http://www.vgchartz.com/tools/hw_yoy.php?reg=Global&start_year=2006&end_year=2013&console=DS

For reference here's 2012



I don't see why not. They have a 2D Mario Game to play with and Pikmin 3 coming soon.