A little background

I regularly purchase games from many stores but a branch of Sainburys has twice sold me an opened/used game as new

Two years ago I bought a copy of a game and was so annoyed to see it had been played I took it back and demanded an apology.

No apology was given just a shrug and the game was replaced by a sealed copy.

I got over this, at least I thought I had.

Tonight the same thing has happened. A supposedly brand new copy of a game has had the seal razored through.

Closer inspection reveals creases on the instruction manual and dirt and fingerprints on the Media disk.

I am not willing to let this lie and given Sainburys poor response last time this happened I feel compelled to complain a lot higher than before.

Am I being unreasonable. Should the teenagers on the tills be allowed to pre play and soil my games as a perk of the job ?

What would you do ?

I would buy from Amazon instead.

many supermarkets open the games and store them seperatly with the manuals.

hence many times they will put returns back in with them.

I assume you mean Sainsbury's? Yeah you should. I got Grid for WHSmiths and when I took it home I realised that is was used, but that certainly wasn't made clear to me, and the only reason I didn't take it back was because it was such a steal at £14. I would certainly complain, and stop buying from them. Shop online instead, or at GAME, where you will get a quality service and always sealed games without stickers on them

Yeah munkeh111

I swore that I would never darken their doors again but two years later here I am.

What annoys me most is that you trust these guys not to do such crappy things.

Is it even legal to sell an opened game as new ?

I think I will complain this time but given the branches lousy attitiude last time Im going to send copies of my complaint to Microsoft and the Game Distributors.

Should at least get me more than a shrug this time.

i highly recomend this site i use it all the time

http://www.find-games.co.uk/

just type in your game and it will list all online retailers that sell that game new, with cheapest 1st

id only get from supermarkets if its a bargain deal

its crap whats happend to you, its happend to me before from my local supermarket

Thanks for that site. You've just saved me 5 GBP on Batman pre order

wow that site really does help if i were in the uk but i am in the usa so can you find a similar site for usa please

thats site kinda cool to be honest