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Forums - Microsoft - RROD - Bottom 2 lights - What does that mean?

largedarryl said:
twesterm said:
largedarryl said:
You could always, you know call Microsoft tech support?

It's really not that kind of problem (yet).  The first step is just figuring out what two flashing red lights mean and instead of making a thread, waiting for an answer and wading through the sarcastic responses, it would be much quicker to put on the big boy pants and search Google (or bing :-p) or Xbox.com. 

I really have no idea what two red lights means, it could be as simple as something is plugged in funny (4 red lights) or as bad as three red lights (RRoD), and if it's something that's actually bad, then he call MS tech support and sit there on hold and find out what to do.

Without being the sarcastic, why would you trust anything you read on the internet when the (correct) answers you are looking for are only a phone call away.

I setup call centers for a living, and know that 9 times out of 10 the person you're talking to on the phone is reading from a script, if you're not asking a basic question, you are usually transferred, or you fill out a ticket and wait for an engineer to look at it.

RROD is a pretty common problem, so I thought it would be easy to find out what my error code means on the internet, when I didn't find my answer (technically I did, but I didn't know it), I thought I'd ask here. 

If it was something like a question about my insurance policy, I would've called first.



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Grey21 said:
TC, is your 360 actually broken? Or does everything work even with the two lights flashing? Just wondering, because I haven't heared of this combination before and it might just be that the lights are broken instead of the actual 360. Maybe an unneeded thing to say but you have unplugged everything and reconnected it, right?

Yep, it's actually broken, I tried disconn./reconn. too but no help.  It turns out that it's not the bottom 2 lights, it's the left 2, so overheated.  It's been like this for a while and the error comes up right away, I don't get any picture on my screen.

I'm going to call MS to see if they'll fix it, if not, I'll try it myself, I'm decent with electronics, fixed my PS2 and modded my original xbox, so if it's something that can be done myself I'll take a crack at it before buying a new one.



Currently Playing:  Saints Row 2 | Battlefield 2 | Company of Heroes

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Also, thanks to everyone who responded, even the sarcastic ones :)



Currently Playing:  Saints Row 2 | Battlefield 2 | Company of Heroes

Recently Beaten: Gears of War | Super Mario Galaxy | Darwinia | MGS4 | Sam and Max Ep. 4, Portal | Mirror's Edge | Uncharted | Mass Effect

Looking Forward to: Alan Wake | Splinter Cell : Conviction | The Last Guardian | Batman: Arkham Asylum | SMG2 | Mass Effect 2 |

Not the smartest tool in the box to assume that the error codes faq assumed you had your 360 standing up. lol :)



Foibbles said:
Not the smartest tool in the box to assume that the error codes faq assumed you had your 360 standing up. lol :)

The faq's assume it's standing up, not me.  I thought it would be flat (horizontal), the way most 360's sit.



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It's weird that your lights actually don't change depending on why way the console is sitting.

I know that if you have a 360 running with a controller hooked up (wireless or wired) and change the way the console is sitting the lights will move to the correct position according to how you have it sitting.



the pwer plug isnt in right



twesterm said:
It's weird that your lights actually don't change depending on why way the console is sitting.

I know that if you have a 360 running with a controller hooked up (wireless or wired) and change the way the console is sitting the lights will move to the correct position according to how you have it sitting.

I didn't know that!  I just tried on my 360, and when it's laying down I get the bottom 2 lights flashing, when it's standing up, I get 3 lights!

Like this:

Flat

/  \

\  /

 

Standing

/  \

\  /

 

I think Haxxiy was right, one of the lights is burned out or broken, I should've been seeing 3 red lights.  This makes a lot more sense now.

 

Also, I guess the faqs don't assume it's flat or upright, it shouldn't matter.



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lol now that is interesting that one of the lights is burned out. I guess that would explain why after several hours now you're still getting the two red leights (when laid on its side).