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Forums - Microsoft Discussion - Ehh What Microsoft?

I just got this email from Microsoft!

 

"Dear Xbox LIVE Gold Member:


We launched Deal of the Week program on Feb 23rd, 2009 as an added benefit

 to your Gold membership and we are very excited
 to see the overwhelming response we have received from our loyal users such as you.

As a result of the increased transactions we know that you experienced an
 intermittent Xbox LIVE issue,
 which resulted in you being charged full price of 1200 points for the ‘Braid’
 deal instead of the discounted price of 800 points.
 We sincerely wish to apologize for the
technical glitch and would like to take this moment to thank you for your patience
 and understanding as our team worked
 around the clock to fix this problem.

We will not only be crediting back the 400 points that were overcharged,
 but also be crediting an extra 100 points as a token
 of our appreciation and as a thank you for your loyalty during this period.
 You will see a credit of 500 points in your account
 in the coming weeks.

With unlimited online gaming, instant streaming of Netflix movies*,
 early access to game demos and now the
 exclusive discounts of Deal of the Week, we hope you continue
 to enjoy your Gold membership!

Sincerely,

Xbox LIVE Team

*Netflix sold separately"



I only got charged 800 MS points because its all I had!!!!
 So are they going to give me 500 free points?!


 

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The formatting in your post is fucked



Rainbird said:
The formatting in your post is fucked

 

You gotta guess the missing words

 

JK I'll edit it!



 

Guess things like that happen. They sent my brother a second elite console 2 weeks after they had sent him back his own that was for repair.



lucky you, 500 free MS points



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Nice!

Goes to prove that MS aint all about raking in our money



                            

nice dont be complaining its extra points



I mostly play RTS and Moba style games now adays as well as ALOT of benchmarking. I do play other games however such as the witcher 3 and Crysis 3, and recently Ashes of the Singularity. I love gaming on the cutting edge and refuse to accept any compromises. Proud member of the Glorious PC Gaming Master Race. Long Live SHIO!!!! 

I got that email too, but I didn't get the points :(
I'm going back to check it again



thats why they have some awesome brand loyalty. if they did that for me then i wouldnt ever leave them.



kowenicki said:
I got the same

It was publicised last week... they mistakingly charged full price and have refunded plus 100 points.

whats not to understand.

 

I only paid 800 points though .. thats all I had on my account, so they are refunding me points I never spent!