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Forums - Microsoft - Microsoft live points help

My roommate is trying to add a 2800 point card to his xbl account. he keeps getting an invalid code error. he's tried entering it in multiple places. where is he supposed to enter it (in the nxe)?

thanks

edit: is xbl having issues right now?



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I had this problem earlier.. but it got sorted..

try looking through here

http://support.xbox.com/support/en/us/nxe/kb.aspx?id=908637&lcid=1033&category=games

 

If that doesn't work then goto the "item your friend wants to buy" and on that screen you can redeem code from there and just add it.