That wouldnt help at all. Jack Thomson probably secretly owns EB Games.

If you send a complaint letter it will just let Jack Thomson know he is doing his job.

I'm not sure about US to Canada, but I've often bought used DS or GBA games via Amazon US, and the stuff usually turns up in 2-3 days (I'm in Blighty).

The prices are great even for brand new stuff, and I believe they handle pre-orders too. Doooo iiiiittt.

Just buy your games on ebay, much easier. Thats what I do and it has not failed me yet. Much better rate of return on games.

It was about 4 years to be exact but yea even now I never goes to eb games and probably only goes there to be that guy playing the games on the stands all day just to cheese them off.

You get smug? I get that they try to play dumb whenever it help the store save a couple of bucks. There must be some serious brainwashing going on behind the scenes because this kind of job loyalty is unheard of.

Job Loyalty? Pfft, you wish. Sadly thats not the case. I can't remember where I got this from, I saved it on a word document cause it felt bizzare to read it. But here is the quote.

"“Game store employees are completely expendable. The company knows that there are at least a dozen kids dreaming about working there for every current employee. They don't make the effort to know you, or even back you on anything.  They always assume the worst, whether it comes from another employee, or an outside source. I was fired, but it was the best thing that ever happened to me while I was working there. The store burns you out.  You become bitter towards everything; your days off are generally spent in solitude because you can no longer stand people; and you have no energy to look for another job, even though you're miserable where you're at.”"

Yeaaah...

Well  it has to be something....

Was this written by an ex employee of EB Games? Because no one screws its customers like eb games and its employees.

Ah, here we go. Man my computer is a disorganized mess. I didn't even know I had it.

http://www.gamesradar.com/f/confessions-of-a-game-store-clerk/a-2007040314469812037

That really sucks. I stopped going to gamestop and EBgames a year, or two ago. Now I only buy from Amazon and my local game store.

i know what u mean gamestop is retarded and doesnt care that they screw their customers royally all the time.

I work in the customer service industry as a telephone operator between doctor's offices. I'm a very demanding customer. I never visit gamestop anymore. If you ever go away from that place feeling cheated, you probably were. Take your money and leave.

Go to Wal-Mart. They have far better merchandise, much better customer service, and better prices as well. Selection is their only weakness....but hell, at least the games you get from them won't be "new in open box."

You're getting screwed every which way. Just use Ebay. I'm telling you, it's like gamestop, if gamestop was fair, nice, much cheaper, and better in every single way.