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Forums - Website Topics - VGChartz got attacked [IMPORTANT]

As many of you can clearly see, the front page has been vandalised with indecent stuff. The keypoints here are:

- Talon's account was compromised.
- We've contacted the Admin's.
- We've mitigated the issue slightly by removing Talon's permissions and banning him.
- The site will have to be backdated.
- Passwords may have to be reset. [IMPORTANT]
- We don't know the full extent of the damage yet.

The staff is doing everything they can right now, so for now the best course of action is to keep calm.

Edit by @trunkswd 

  • We are working on trying to restore everyone's accounts and posts that were "Deleted." Anything deleted is hidden and should not be completely removed. The team is trying to find where everything is hidden to restore it. 
  • Passwords from what I've been told should be safe, but I would change your password just in case. 
  • Anyone who had their "Supporter" removed will get it back once we get everything sorted. 

Edit by @Machina 

  • Everyone banned by the hacker has been unbanned (including my own account!), and a bug that was preventing newly unbanned people from properly viewing the website has been resolved by Bandorr. Everyone should now be able to use the site as before.
  • The posts of those who were banned are still missing; we're hoping to resolve that, but that fix is probably gonna take more time.
  • All Supporters at the time of the hack (and who had it removed), have had their Supporter status returned. The dates for expiration are a placeholder until Trucks and I have time to go over them in more detail. If I missed anyone out let me know!

Edit #2 by @Machina 

  • Restoring everyone's posts is going to be much harder than anticipated because the most recent back-ups are corrupted. Ryuu estimates there are 750,000 missing posts. We have a reliable back-up from two years ago that we're going to use to restore most (around 580,000) of those missing posts (while of course saving any currently on the site). We're still brainstorming methods to retrieve the ones posted between the date of the last good back-up and the date of the mass deletion.
  • It shouldn't be possible for this to ever happen again - the Admin tool he used to delete posts has been removed from the website entirely, and JLauro has fixed the issue that was causing the back-ups to corrupt.
  • The VG$2,000 removed from each account for being banned has been restored, plus an extra VG$2,000 has been added for the inconvenience.
Last edited by Machina - on 16 October 2022

You know it deserves the GOTY.

Come join The 2018 Obscure Game Monthly Review Thread.

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The one picture that doesnt show when you click it is the one with the woman in it. This attack is CRUEL!!!



It was crazy seeing it live.



All available higher-ups and staff are working on the issues everyone. We apologize to anyone affected by this, so if you just bare with us, we should be good to go soon!

~ CGI



We are working on regaining control of the site. Once we hear from JLauro we plan on reverting to the most recent backup.

-TrunksWD



VGChartz Sales Analyst and Writer - William D'Angelo - I stream on Twitch and have my own YouTubeFollow me on Bluesky and Threads.

I post and adjust the VGChartz hardware estimates, with help from Machina.

Writer of the Sales Comparison | Monthly Hardware Breakdown Monthly Sales Analysis | Marketshare Features, as well as daily news on the Video Game Industry.

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Passwords are safe, we just learned.

~ CGI



Only thing worth saving on this website is Xbox Empire. Pls save it.



https://www.trueachievements.com/gamercards/SliferCynDelta.png%5B/IMG%5D">https://www.trueachievements.com/gamer/SliferCynDelta"><img src="https://www.trueachievements.com/gamercards/SliferCynDelta.png

I assume this is why I don't appear to have supporter status. Is that correct?



JLauro and Talon are online and are working through issues. Hopefully all the rude stuff has been deleted. If we missed any let us know. 



VGChartz Sales Analyst and Writer - William D'Angelo - I stream on Twitch and have my own YouTubeFollow me on Bluesky and Threads.

I post and adjust the VGChartz hardware estimates, with help from Machina.

Writer of the Sales Comparison | Monthly Hardware Breakdown Monthly Sales Analysis | Marketshare Features, as well as daily news on the Video Game Industry.

Idk how hard it would be to implement 2FA on this site but if it hasn't been done already for Admins and such... I'd highly recommend getting that implemented for those that have that level of control.



                  

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